2/10 Terrible
Racht03, Fort myers
16 jun. 2025
No le gustó: Limpieza
Atrocious
This place was not as advertised. Listing says “just remodeled”.Absolutely not.This rooms cleanliness was absolutely appalling. Blood and urine stains on the sofa bed, stains and questionable drip stains on the walls around bunk beds and all walls, layers of dust and mold on the baseboards,grout on floor was black and mildew/stinky shower curtains. The worst part was the ac-the compressor is in the closet right next to the bunks where kids were to sleep. We had to move the mattresses to the living room to get any rest. The Escala rental company and owner were slow to respond which I found out later was because within the 24 hours they are paid. A cleaning lady came on the third day with a mattress pad to go over the stained sofa bed. If someone in our party was to be dedicated to sleep there we would have left this hole. The cleaning lady said the rental was not deep cleaned that season as it should have been. We were with a baseball team and their rooms were nothing like ours yet they kept insisting the lawnmower caliber was normal. One day a “maintenance” guy came to tell us there was nothing they could do. Fan light, microwave light not working, trash left in the cabinets. Also the patio furniture in the listing looked nice and inviting,however none of that was there. Vrbo was not much help, I spent hours talking to them and said it was owner discretion to give me any type of refund. Of course no response. I would not rent from Escala or Analiya ever again. Save yourself!
Racht03
Se hospedó 7 noches en junio de 2025