Upon arrival, the appearance of the entrance door was unattractive (it needs to be painted). Floors and room were not cleaned properly. The 2 bathroom tubs had hair clogs in the drains.
The main living room and secondary bedroom patio door windows had leaky panes which either prevented all or partial views of the ocean. Balcony chairs were either broken and/or badly rusted.
Floor outlet under love seat was broken and needed immediate replacement. The love seat and couch were dirty and need steam cleaning.
We had trouble getting the main bedroom cable tv to work. We contacted “ Southern rental and they immediately sent a tech. He stated the box needed to be replaced and put an order in for replacement. During our six weeks there, it was never repaired.
While we certainly understand repairs need to be done over time. We experienced the heated pool closest to us for most of the time there was not heated as it was suppose to. Then, why would you schedule the 3 poolside bathrooms to be remodeled at the same time? They were out of order our entire time there (6 weeks). Every one was complaining! Then we experienced trouble with the “new” elevator as did every one else. We were stuck on them several times and we also had to use the stairs several times because the new elevator did not work.
Greg