4/10 Malo
Dawn P.
19 jul. 2025
No le gustó: Limpieza
We got in on Friday at 1230 had been requesting all week for an early check in because we had to uber to the house and no where to go with the luggage even offered to pay extra. They were not accommodating at all not even a place to put our luggage and no one was even in the house because we had to sit on the front porch until 4:01 on the dot. Saturday we woke up to a roach in the sink I called the property and maintenance number all of Saturday old not get through and when there one huge one you know there’s more. I was not taking those back home with us. We immediately packed all of our stuff back up put it high up on shelves praying they would not get to our stuff. We got rid of that one to have another one come around so now we are calling around for hotels because did not want to be in a roach infested house. It was a holiday weekend so everything was booked we stuck it out and tried to just stay away. After finally getting through to someone by email they immediately called me Monday night at 10pm apologizing so much and said they would make this right for us and guess what we left at 4am Tuesday to come home and they have ghosted me since. Not enough towels for that size house constantly had to do laundry the house was decent over all if your not terrified of roaches. Community was nice a neighbor that lived there we seen at the pool was even trying to help us get maintenance out to spray or something no such luck.
Dawn P.
Se hospedó 4 noches en julio de 2025