Our family has stayed at Watercrest for 7+ years, sometimes several times during the year as well as the week when we have four different condos. This is the first year in this particular unit. We were on the 15th floor and another of groups were on the 17th. Elevators were horrible this, ranging from having no elevators available for hours to having one of the elevators that only go as high as the 6th floor. Then for more than 6 hours ALL FOUR elevators were down at least once. Part of m family came for a week in April and the west end 1-6 elevator was broken then and still broken this week! Unacceptable!!! When you are in your 70s or have a disability or a combination of both, I see Watercrest leaving themselves open for litigation. And we won’t even talk about the Americans With Disabilities Act!!
When you’re afraid of going to the beach or pool because you can’t make the stair climb to the 15th or higher floor again just isn’t in your abilities, you feel like you’ve lost a huge chunk of your vacation. And when you’ve paid over $5,200 for your week, I for one feel a refund of some kind is due us. Also I did text the manager of the property we rented. Twice. And he never answered either one.
Very well equipped kitchen but linens for the baths were in need of replacing as well as having a few more. Only 2 towels and 2 washcloths for the master. Very comfortable and spacious kitchen, dining and living area. The balcony was my favorite thing about the stay.