We went on vacation with my son (15) and his friends. The house is a great set up for kids to sleep on the first floor with two bedrooms and bunk beds in the hall. The main floor is wonderful to cook and to relax with a peaceful deck and to enjoy the outdoor fireplace while listening to the ocean. The Master bedroom is comfortable and quiet, up on the top floor. The house has great cooking pans and appliances. There are a lot of stairs but the house has very comfortable furniture and it is beautifully decorated. It was very clean when we arrived. The 5pm check in time is late, with a 10am departure, (a $50 fee if you check out 15 min late). The house is 2 miles away to a Publix grocery store, super convenient. It is a walkable location to the town square for dinner and shopping and the beach is 100 meters away. They have beach toys, boogie boards and chairs, which was great to enjoy. Bring your own beach towels.
The property manager was very challenging to get a hold of in any form while there and following. For a high end property, their lack of service is unacceptable. I paid $900 on a service fee and an additional $800 for a host fee, in addition to the nightly rate but didn’t get much service. We had no Wi-Fi for three days and tv went out. I was told it would get fixed but they had 3 people managing 100 properties and then they stopped responding. They aren’t accessible after 5pm. We resolved the Wifi ourselves after getting a new modem, it should work for future guests. I am told the owner is holding up resolution and have not heard how or if they expect to compensate us for the problem. We didn’t have a trash can for recycling either, which clearly wasn’t going to get resolved.
Overall, I loved our stay but lost a day to Wi-Fi diagnostics. It’s a beautiful house with a lovely town close by but a frustrating property manager and I’m told a non responsive owner to rectify the problem.