I apologize for the review but this is what happened to us. This will be a bit long. We came from Franklin Wi, needless to say it was a long drive through tons of construction in every state strong storms(not the owners fault) to get to PCB. We called ahead to ask if we could enter a bit earlier. and we’re granted access about an hour or so early. Upon pushing open the propped open door, the cleaning crew was eating pizza, so I walked out. I verified with my wife that we were granted access, went back and tried to explain to the cleaning crew we had permission to drop our things off and were kicked out. The crew didn’t speak English or didn’t want too. The third attempt about 45 mins later we were able to get in to drop our things off. Later after the cleaning crew finally granted us access and the cleaning crew left, they at least cleaned up there pizza box and napkins, but it wasn’t cleaned well. We noticed dead bugs on the floor(moths and dragonflies), toilet paper stuck to the master bathroom floor, pubic hairs in the master bathroom tub, toilet seat about ready to fall off, dirty towels left behind, no fresh or clean towels and the stench of fried fish that lingered for days. Now this was all in the first 10 mins of inspection of the place. So WE cleaned up the place. The cleaning lady came back the next day to clean. She communicated through translating on her cell phone. I had to explain that we had already cleaned and that she was not needed.
There is more!!!
The patio/balcony was the reason we chose this place. It is bigger on the lower level. It was nice and definitely needed since we would be out there most of the time due to the fried fish stench. So heavy rains and thunderstorms rolled through. The balcony was flooding and water was actually coming into the patio door track. The drain for the patio had a carpet or rug over it, blocking it from working. I went out in the lightning, moved the patio furniture and pulled the rug off of the drain and water started to drain. Then we heard water landing somewhere in the living room and noticed water dripping from the ceiling. Maintenance came up and told us that I’d normal. NORMAL?? No it’s not. Maintenance told me later that they inspected the roof stacks and believed that the needed to be cleaned out due to being clogged or restricted leading to poor drainage.
Now I never request a refund but I do believe a refund is warranted for this vacation.