2/10 Terrible
William d.
11 ago. 2025
No le gustó: Limpieza
Don’t rent from Welkeys
We had a horrific experience with Welkeys at this apartment. When we arrived, the apartment was absolutely not in an acceptable condition: - TV and washer dryer were broken- Terrasse was not cleaned, with mess left everywhere and cigarette butts on the table- Fridge and freezer were not cleaned and full of spoiled food- Owner had not removed any of his clothes so we didn’t have any place to put ours- Overall state of the apartment was very poor (broken fixtures, furniture, etc…)After we told the person showing us the place that we refused to stay there, it took Welkeys 1 full day to get back to us to agree for us to check out. Then it took them another 1 week to formally agree to reimburse our stay (so we had to pay for another place out of pocket), and as we speak, we are still waiting to be reimbursed, as they have continued to be unresponsive to our requests. Welkeys should absolutely be removed from VRBO, as the level of their service is unacceptable.
William d.
Se hospedó 9 noches en julio de 2025