B&B en Parque Nacional Pilanesberg

“Very disappointing experience from start to finish. Upon arrival, the person at the front desk was not aware of our reservation. We had to spend more than 15 minutes proving that we had indeed booked a room at this hotel. Once we finally accessed the room, several issues became apparent. There were no towels available, and when we asked for assistance, the staff was unable to help, forcing us to find towels ourselves. The overall cleanliness of the room was poor, with cockroaches present, which...

“We saw 3 rooms: - I thought i booked room 1 (but i booked 1 room...), but someone else were in this room - the other 2 rooms were the family rooms (i booked one of these) - all 3 rooms' drawers were broken and cupboards doors were loose - some of the rooms' outer doors had punch marks (broken) - no food (breakfast) was served - there was a huge concrete block ontop of a hole at the gate, almost damaged my car - the TV had no remote (and management tools is to work it manually) and was almost...