Hoteles cerca de Parque natural de Coombe Abbey en Birmingham

“All Good! Thank you!”

“Our stay was fine, and it was great to stay in a hotel with a pool. The location was good and easy to find. The staff were pleasant but perhaps not as knowledgeable or skilled as they should be- eg didn’t know what was on the children’s menu )they didn’t have any printed) and then brought her a different dinner, having to repeat our orders as they had forgotten. Male staff in the gym could have been more polite. On both days there were no towels available and it seemed to put them out that they...

“Make sure that your booking hasn't been cancelled by a disgruntled staff member before you arrive. The room was nice and the bed comfortable. Breakfast was ok, it was greasy and I didn't dare try the egg because it looked only just cooked yet the yolk was hard. The other items were nice.”

“Where do I start, staff helpful, rooms filthy (carpet stained, cobwebs everywhere, curtain hanging off rails) like an American motel that needs knocking down and rebuilding. Very strange rooms where there are two doors to get into the room totally pointless. This could be made really nice but needs a lot of money spent on it”

“Spacious and clean rooms. Handing over rooms upon arrival could be more efficient, taking into account that if a client arrives early, it is usually because they have been traveling very early. Good breakfast although the replenishment when a product was finished”

“No parking at this property is an issue and paying for parking only adds to the cost. Rooms were a good size but the beds are small considering the space that there is. Quilts are great if the weather is cold but the room is warm and even with aircon on and set at 20 degrees we were hot. Ugly cumbersome mugs to drink a cup of tea from. Breakfast is average.”

“The hotel facilities are good. Bed is comfy, breakfast is nice. However I was attending a conference and had a parcel delivered 3 days in advance which was received by a staff member. When asking for it, they never found it. I was chasing the staff as i had to basically tell her how to proceed (contact the employee who signed up for the package and track it down, simple!). Not even the reception manager showed up to do something about it nor apologise for the situation. At the end of the day, I...

“Check in was great as were the staff at breakfast. Would definitely stay again”

“Excellent value for money. Communication and access was easy - remember to message for code to lockbox. Parking was great with loads of secure space out the back. This place has been recently done up with a nice finish. Everything was really clean including bathroom, bed and kitchenette (except the grey thing on top of the bed had some stains). Bed was really comfy and fresh. Location wise it was perfect for what i needed as it was close to the arena and near a lot of shops. Only downside...

“It's a pretty setting and the room was clean. They seemd a little short staffed and, although the food was good, the tables were dirty and (bizarrely) the host told us the half empty restuarant was 'fully booked'. When we saw many empty tables, we asked the bar tender if it would be possible to order food and he was happy to oblige! Also, the lighting in our room was broken, the only way to have light was to keep the harsh overhead light on. The receptionist promised to send a service person but...

“Room was clean and nicely presented. There is significant building work taking place so restaurant not open (which they did pre-warn me about,), and skeleton staff. However, the staff were super helpful and friendly. Everything closes at 8pm ( bar, front gates etc) so not a place to stay if you are looking to relax of an evening outside of your room. ”

“I arrived at the property, which is a self check in in facility. I had recieved no notofication of codes for entry so had to call the help number. I was told my room number and recieved a text with code. On locating the room, it was already open and had not been serviced after the previous occupant. i called help again and the needed to wait around 30 minutes for the arrival of staff and the room prepared for me. Once i got in the room, the door handle fell off on the inside. Not impressed at...

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“No bar, , no restaurant , no Wi-Fi , not pre warned of this . Disappointing .”

“The inside of the room was lovely with new technology for door entry, lighting etc. and we loved the wildlife and farm animals. however the outside of the property was a total mess. It looked like lots of the buildings were falling to bits and the grounds were overgrown and not well kept the restaurant was permanently closed and the shared microwave in the corridor worked but there was no cutlery”

“Couldon Lodge is a lovey old place, full of character. The gardens are huge and the outlook across them and the fields beyond very relaxing, especially on a nice afternoon, when you've returned from work. The bed was comfortable and clean. The continental Breakfast arrangements are convenient and plenty of choice.”