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Opiniones de Deevana Patong Resort & Spa

4 out of 5
Deevana Patong Resort & Spa
43 2 Raj-u-thid 200 Pee Road, Patong, Phuket

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 439 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 395 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 115 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 35 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 1003 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that the hotel was close to restaurants and shopping, the beach was near by and there is plenty transportation to get around. The room was clean and always had fresh water, the AC was strong and at times freezing.
Se hospedó 7 noches en enero de 2020
Respuesta de Management Team, el 11 ene. 2020
Thank you for your positive feedback about our hotel. I am so glad to hear that you enjoyed your stay with us. We hope to welcome you again in the future.

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy recomendable lugar, excelente limpieza, comodidad de cama y almohadas, áreas comunes y excelente calidad de alimentos...
Se hospedó 2 noches en noviembre de 2019
Respuesta de management Team, el 26 nov. 2019
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us and thank you for sending us feedback. We hope to welcoming you again for the next time.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación, las habitaciones cómodas, lo único malo es que no hay tina, pero se compensa con el bufete: delicios
Se hospedó 1 noche en enero de 2019

8/10 Bueno

Yuliana paola

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel muy cómodo, varias piscinas y jardines, buen restaurante, bebidas de cortesía en el minibar y todo lo que se pueda necesitar para disfrutar la estancia. No me gustó que me cobrarán en la recepción para imprimir el pase de abordar de mi vuelo, bien podría ser gratis tratandose de un resort, fueron sólo 10 bath pero tuve que pagarlos en efectivo y no me dieron factura ni me dejaron agregarlos a la cuenta de la habitación.
Se hospedó 3 noches en noviembre de 2018
Respuesta de Management Team, el 22 nov. 2018
Nos gustaría darle las gracias por elegir Deevana Patong Resort and Spa como su elección de alojamiento durante su reciente estancia en Phuket. Sus comentarios son extremadamente valiosos para nosotros, ya que nos ayudan a mejorar la calidad de nuestro servicio e instalaciones para satisfacer mejor sus necesidades. Nos gustaría darte la bienvenida de nuevo.

10/10 Excelente

ALBERTO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena elección
Excelente hotel con buenas instalaciones, piscina rodeada de jardín, con una buena cocina y un buen desayuno, cerca de la playa. Lo recomiendo.
Se hospedó 12 noches en diciembre de 2017
Gracias por tus comentarios positivos Me complace saber que disfrutó de su estancia con nosotros y gracias por enviarnos sus comentarios. Esperamos darle la bienvenida nuevamente para la próxima vez.

8/10 Bueno

Giampiero

Le gustó: Limpieza
Estuvimos una semana en este hotel y me esperaba algo mas, todo bien pero justito en todo despues de leer los comentarios y puntuacion.
Se hospedó 7 noches en diciembre de 2017
Nos gustaría agradecerle por elegir Deevana Patong Resort and Spa como su elección de alojamiento durante su reciente estancia en Phuket. Sus comentarios son extremadamente valiosos para nosotros, ya que nos ayudan a mejorar la calidad de nuestro servicio e instalaciones para satisfacer mejor sus necesidades. Nos gustaría darle la bienvenida nuevamente

8/10 Bueno

ELIZABETH

No le gustó: Comodidad de las habitaciones
Comfortable
Bien a regular.. buen hotel ubicacion.. mejoraria las actividades

10/10 Excelente

Teodora

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente

10/10 Excelente

Clara C, Colombia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recomendado
Buen hotel, lo recomedaria

8/10 Bueno

Diana, Bogota

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendado
El hotel es muy bonito, las piscinas muy agradables y el spa es excelente. El desayuno es muy completo! definitivamente volvería.

10/10 Excelente

rute

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect for the 10 days
Se hospedó 10 noches en febrero de 2024
Respuesta de Kevin-Guest Service Manager, el 23 abr. 2024
Dear rute,Thank you so much for taking the time out of your day to share your experience with us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excelente

Andreas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nur die Aussicht vom Balkon hat mir nicht gefallen, (Blick auf den Frühstückssaal) .Ansonsten war alles so gut wie bei den letzten 2 Besuchen.Komme gerne wieder!
Se hospedó 20 noches en febrero de 2024
Respuesta de Kevin- Guest Service Manager, el 27 mar. 2024
Dear Andreas,Thank you so much for taking the time out of your day to share your experience. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excelente

MaryAnn

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful location. Attentive staff, clean resort, food was delicious. Excellent choice
Se hospedó 14 noches en marzo de 2024
Respuesta de Kevin - Guest Service Manager, el 27 mar. 2024
Dear MaryAnn,Thank you for your kind words! We're delighted to hear that you enjoyed our beautiful location, attentive staff, clean resort, and delicious food. It was our pleasure to have you as our guest, and we're thrilled that you found us to be an excellent choice. We look forward to welcoming you back soon!

10/10 Excelente

Kirsty

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff and had everything we could want/ need
Se hospedó 9 noches en marzo de 2024
Respuesta de Kevin-Guest Service Manager, el 18 mar. 2024
Dear Kirsty,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

8/10 Bueno

Wayne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The property was a bit dated but it was clean and the staff were terrific. Good food and close to shopping. About 10-15 minute walk to Bangla road. Would stay there again.
Se hospedó 6 noches en marzo de 2024
Respuesta de Kevin - Guest Service Manager, el 18 mar. 2024
Dear Wayne,Thank you so much for taking the time out of your day to complete rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excelente

Kajikawa

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Kevin-Guest Service Manager, el 18 mar. 2024
Dear Kajikawa,Thank you so much for taking the time out of your day to rating us . We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excelente

Friya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, friendly staff and close to all food places!
Se hospedó 6 noches en febrero de 2024
Respuesta de Kevin-Guest Service Manager, el 9 mar. 2024
Dear Friya,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excelente

Zhu

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good location and great service. I like Thai smile.
Se hospedó 6 noches en febrero de 2024
Respuesta de Piboon, el 28 feb. 2024
Dear Zhu,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

10/10 Excelente

Theresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would Recommend this Hotel
Se hospedó 5 noches en febrero de 2024
Respuesta de Piboon, el 28 feb. 2024
Dear Theresa,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

8/10 Bueno

daryl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place to stay. Most staff very happy although language barrier is quite high with various staff. Unfortunately beds are like concrete (very hard) so if you can get over this, there is no issues. Cleaning staff always smiling and engaging. Overrall , really enjoyed our stay and look forward to returning one day.
Se hospedó 10 noches en febrero de 2024
Respuesta de Kevin - Guest Service Manager, el 20 feb. 2024
Dear darly,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

4/10 Malo

Doug

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were fine and very attentive and the property is quite nice. My issue is that the Gardenview rooms are a party zone. Late night, talking music, etc. Did not sleep for two nights straight. Tried to get a refund on the third night, but they refused. Do not stay in the garden view rooms if you want a quiet nights sleep.
Se hospedó 3 noches en febrero de 2024
Respuesta de Kevin - Guest Service Manager, el 20 feb. 2024
Dear Doug,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.We look forward to welcoming you again in the future.Yours sincerely,

6/10 Aceptable

Geir, Plesund

Le gustó: Servicio y personal
Se hospedó 14 noches en enero de 2024
Respuesta de Piboon, el 28 feb. 2024
Dear Geir,Thank you for your review. We appreciate your feedback and hope to welcome you again in the future.Kind regards,Mr.Piboon C-Hotel Manager

10/10 Excelente

Jaswinder Sonia, Brampton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property right on the beach and wallable to manyvlical restaurant's and massage places. Shuttle at minimal cost is provide to go to patong beach area and the biggest mall in the phuket. Beach area is public so not the cleanest and need to watch your items. Breakfast buffet overlooking the ocean each morning was a treat.
Se hospedó 1 noche en enero de 2024
Respuesta de piboon, el 4 feb. 2024
Dear Jaswinder Sonia,Thank you for your lovely review! We're thrilled you enjoyed our beautiful property and convenient location. We appreciate your feedback about the public beach, and we'll address it. Delighted you loved the breakfast buffet. Hope to welcome you back soon!Kind regards,Mr.Piboon C - Hotel Manager

8/10 Bueno

Florence

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
bien
Emplacement pratique, proche de rue circulante tout en étant un peu retiré donc non bruyant. Juste en sortant sur la gauche 1 restaurant thai qui fait d'excellente glace panée et de très bons plats pour un prix dérisoire.
Se hospedó 6 noches en enero de 2024
Respuesta de Piboon, el 4 feb. 2024
Dear Florence,Thank you for your positive review! We're delighted you appreciated our convenient and quiet location near a bustling street. We hope to welcome you back soon for another enjoyable stay.Kind regards,Mr.Piboon C - Hotel Manager

10/10 Excelente

Robin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were incredibly polite and helpful.
Se hospedó 9 noches en enero de 2024
Respuesta de Kevin / Guest Service Manager, el 30 ene. 2024
Dear Robin,Thank you so much for your kind words about our staff. We are thrilled to hear that you found them polite and helpful. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Warm regards,

8/10 Bueno

Stephen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall nice place to stay. Quiet and comfortable
Se hospedó 7 noches en enero de 2024
Respuesta de Kevin / Assistant Guest Service Manager, el 26 ene. 2024
Dear Stephen,Thank you so much for taking the time out of your day to rating and review our performance. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excelente

Simon

Le gustó: Condiciones de la propiedad
Front dest staff are polite and very frienly. I would recommend this place for people want to visit Phuket.
Se hospedó 3 noches en enero de 2024
Respuesta de Piboon, el 24 ene. 2024
Dear Simon,Thank you for your kind words! We're delighted to hear that our front desk staff left a positive impression. We appreciate your recommendation and look forward to welcoming you back on your next visit to Phuket.Best regards,Mr.Piboon C - Hotel Manager

6/10 Aceptable

André

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Hotellet er Ok men henger litt etter mtp senge komfor og rommenes faciliteter. Det skiltede røykeområdet ved bassenget manglet alltid askebeger. Ingen søppelkasse rundt bassenget så man fikk kastet avfall. Frokosten på hotellet var topp. Og Hun som rengjorde rommet vårt var helt fantastisk.
Se hospedó 7 noches en enero de 2024
Respuesta de Piboon, el 24 ene. 2024
Dear Andre,Appreciate your feedback! We'll address the bed comfort and room facilities. Thanks for highlighting the smoking area and pool concerns; we'll work on that. Delighted to hear you enjoyed the top-notch breakfast and appreciated our excellent cleaning staff.Best regards,Mr.Piboon C - Hotel Manager

10/10 Excelente

Hamish

Se hospedó 3 noches en enero de 2024
Respuesta de Piboon, el 24 ene. 2024
Dear Hamish,hank you for the 5-star rating! We're thrilled to hear you had a wonderful stay. We hope to welcome you back soon.Best regards,Mr.Piboon C - Hotel Manager

6/10 Aceptable

David

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Pas de bar, nettoyages journaliers très variable d´un jour à l´autre, mini-bar vide, restaurant pratiquement pas fréquenté hormis pour le petit-déjeuner. Par contre, chambre et salle de bain spacieuses, belles piscines
Se hospedó 13 noches en diciembre de 2023
Respuesta de Kevin / Assistant Guest Service Manager, el 13 ene. 2024
Dear David,Thank you for taking the time to share your feedback with us. We appreciate your observations and apologize for any inconsistencies you experienced during your stay. We're delighted to hear that you enjoyed our spacious bedrooms, beautiful swimming pools, and breakfast offerings.We value your insights regarding the daily cleaning and the restaurant's frequency, and we assure you that we are actively working to address these concerns to enhance the overall guest experience.We hope to have the opportunity to welcome you back and provide you with an improved and more consistent stay.Warm regards,

10/10 Excelente

Joyce

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great holiday, meeting up with family from UK and NZ, and having 4 rooms in the same area was a bonus. Breakfasts were great, and the Christmas Eve dinner had a great atmosphere around the pool, with staff in their red Christmas costumes. The pools were never crowded and there were always sunbeds when we needed them. A short walk to the beach.
Se hospedó 10 noches en diciembre de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 13 ene. 2024
Dear Joyce , Thank you for your kind review! We're delighted to hear that you had a wonderful holiday, enjoying quality time with family. It's great to know that the convenience of having four rooms in the same area added to your experience. We're thrilled that you enjoyed our breakfasts, festive Christmas Eve dinner, and the relaxed atmosphere by the pool. We appreciate your positive feedback on our staff's festive attire. It's fantastic that you found the pools uncrowded, and we're pleased to have contributed to a memorable beachside stay. We look forward to welcoming you back in the future!Warm Regards,

8/10 Bueno

KAZUHIKO

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
スタッフ一同、対応が良かった。 設備は少し古いが掃除が行き届いていて気持ちいい旅ができた。
Se hospedó 5 noches en diciembre de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 13 ene. 2024
Dear KAZUHIKOThank you for taking the time to share your feedback. We appreciate your kind words about our responsive staff and are delighted to hear that you had a pleasant trip. Your observation about the facilities is duly noted, and we are committed to maintaining their upkeep.We look forward to welcoming you back in the future.Best regards,

8/10 Bueno

Huu Phuc

Se hospedó 4 noches en diciembre de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 13 ene. 2024
Dear Huu Phuc,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excelente

Dale

Se hospedó 13 noches en diciembre de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 13 ene. 2024
Dear Dale,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

6/10 Aceptable

Grace

Le gustó: Servicio y personal
Close to everything in Patong!
Great location as it’s about a 20 min walk to everything in Patong. The bed and pillows are comfy however no fault of the hotel, our neighbours were very loud until the early morning however the hotel were very good at sorting it out. The breakfast is an average breakfast however a lot of items to keep refrigerated were quite warm. We didn’t eat any other meals so no comment on them. Very eco-friendly as notes everywhere to use things more than once. Overall, a nice hotel for families
Se hospedó 4 noches en diciembre de 2023
Respuesta de Kevin / Assistant Guest Service Manager, el 15 dic. 2023
Dear Grace,Thank you for your detailed review! We're delighted to hear you found our location convenient and our beds comfortable. We apologize for the inconvenience caused by noisy neighbors, but we're glad our team could assist promptly. Your feedback about breakfast temperature will be shared with our staff for improvement. We appreciate your notice of our eco-friendly efforts. We hope to welcome you and your family back for an even better experience next time!

2/10 Terrible

Nitsa, Hillsborough

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de P , el 6 dic. 2023
Thank you very much for staying with us and we truly look forward to your next visit again.

8/10 Bueno

Margaret

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
Great location, lovely staff. Nice big rooms, a bit dated could do with some refurbishing. Food was good but not advertised enough. Buffet nights on a Wednesday were great value for money but poorly attended. Did not like the bedding was like a sateen material. Would have preferred cotton. No menus in the room for ordering room service. No menus round the pool area. Could do with pool staff doing the rounds to see if anyone wanted drinks or food. Just lacked the finishing touches. That said would go back due to , value for money, location and staff.
Se hospedó 19 noches en noviembre de 2023
Respuesta de P , el 5 dic. 2023
Thank you very much for posting a review of your experience at Deevana Patong Resort & Spa. Your feedback is extremely significant to us. All of your comments will strictly be reviewed to all relevant departments in order to make sure that the situations you mentioned will be enhanced exactly in the future.

10/10 Excelente

Kim

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed 8 nights in a Delux room overlooking main pool. Nan at the Tour desk was amazing. So helpful. I cannot recommend her enough. Breakfast buffet was fantastic with so many choices. We Dined in the restaurant on 2 occasions for our evening meals and the Food so tasty well priced and the service Great. We made use of the Day spa for massages and body scrubs only slightly more expensive then on the street but so Clean and Therapist very good. Our room was cleaned on the Days we wanted by Nuch and we recieved many little personal touches, she was so lovely. The room was very sound proof and the bedding extremely comfortable. Can not fault a thing with this Resort for the very affordable price. Kim and John
Se hospedó 8 noches en noviembre de 2023
Respuesta de P , el 5 dic. 2023
Thank you very much for your constructive review of your recent stay at Deevana Patong Resort & Spa . We are definitely happy to read a good review with excellent scores. We are glad that we were able to fulfil your satisfaction and expectation during your stay with us and left home with a wonderful experience. I will share your feedback with our team and I am sure that it will encourage our staff to continue exertional performance to all of our guests with the best quality of services.Thank you again for taking your time to share your experience, and we hope that you will come back to stay with us in the near future.

2/10 Terrible

Michelle

Viaje familiar
No le gustó: Limpieza y servicio y personal
Quite disappointed to the point where I had to check out of my room at 1am in the morning. Upon check in my room was incredibly dirty with stained sheets, hair in the bathroom, cobwebs, mirrors that were dirty, razor blade cover and a sink that backed up. While I went out to dinner I gave them the opportunity to clean the room in full and upon returning the only thing that had handled was changing sheets. I’d rethink staying here.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 25 nov. 2023
Dear Michelle,I'm sincerely apologized to hear about the disappointing experience you had during your recent stay with us. Your feedback about the cleanliness and maintenance of your room is deeply concerning .Thank you for bringing these matters to our attention. We appreciate your feedback as it helps us improve our services.If given another chance, we'd love to welcome you back and provide the exceptional stay you rightfully deserve.Warm regards,

8/10 Bueno

Matthew

Se hospedó 13 noches en noviembre de 2023
Respuesta de P , el 6 dic. 2023
Thank you very much for staying with us and we truly look forward to your next visit again.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Kevin-Assistant Guest Service Manager, el 8 nov. 2023
Dear Jason,Thank you so much for taking the time out of your day to rating us. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excelente

Leunam

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the easy access to main road to walk and visit shops was great, two well maintained pools and great breakfast options.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 8 nov. 2023
Dear Leunam,Thank you for your positive feedback! We're delighted to hear that you appreciated the convenient access to the main road for shopping and the well-maintained pools. We're also glad you enjoyed our breakfast options. Your satisfaction is important to us, and we look forward to welcoming you back in the future.Warm Regards,

10/10 Excelente

Willie Lorraine

Se hospedó 16 noches en octubre de 2023
Respuesta de Kevin/ Assistant Guest Service Manager, el 8 nov. 2023
Dear Willie Lorraine,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

6/10 Aceptable

Siu kuen

Se hospedó 5 noches en octubre de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 8 nov. 2023
Dear Siu kuen,Thank you so much for taking the time out of your day to complete our survey. We appreciate it so much, as your feedback will directly help us to improve our services. We look forward to welcoming you again in the future.Yours sincerely,

10/10 Excelente

Gerald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alles Bestens.
Se hospedó 28 noches en septiembre de 2023
Respuesta de Mr.Piboon, el 21 oct. 2023
Dear Sir,Thank you for taking the time to leave us your rate. We are looking forward to welcoming you again in the future.Kind regards.Mr.Piboon C - Hotel Manager

8/10 Bueno

mangirdas

Se hospedó 1 noche en octubre de 2023
Respuesta de Mr Piboon, el 21 oct. 2023
Dear Guest,Thank you for taking the time to leave us your rating, we appreciated it. We hope to welcoming you back again.Kind regards,Mr.Piboon C - Hotel Manager

10/10 Excelente

Dennis

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr sehr gutes Hotel. Personal ist sehr freundlich und zuvorkommend. Zimmer wurden täglich gut gereinigt. Entfernung zum einkaufen, zum Strand und Restaurants und Bars war sehr sehr gut. Sehr zentral, aber trotzdem ruhig gelegen. Wir würden das Hotel nochmal besuchen.
Se hospedó 13 noches en octubre de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 15 oct. 2023
Dear Dennis,Thank you so much for your kind review! We're delighted to hear that you had a fantastic stay at our hotel. Our friendly and accommodating staff takes great pride in providing excellent service, and it's wonderful to know that your room was consistently clean and comfortable. We're thrilled that our central location was convenient for your needs while maintaining a peaceful atmosphere. We can't wait to welcome you back on your next visit!Warm Regards,

10/10 Excelente

Tatjana Manuela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sehr weiter zu empfehlen. Unsere liebe Nuch hat sich täglich sehr viel Mühe gegeben bei der Reinigung unseres Zimmers. Wir haben uns jederzeit wohl gefühlt.
Se hospedó 13 noches en octubre de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 15 oct. 2023
Dear Tatjana Manuela,We highly appreciate your kind words. Nuch's dedication to maintaining our room's cleanliness made our stay exceptionally pleasant. Thank you for your thoughtful recommendation.Warm regards,

6/10 Aceptable

Nigel

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
3 star hotel in a convenient location, desperately in need of an upgrade/renovations. Average facilities. Average breakfast.
Se hospedó 4 noches en octubre de 2023
Respuesta de Kevin / Assistant Guest Service Manager, el 15 oct. 2023
Dear Nigel,Thank you for sharing your thoughts . It's wonderful to hear that the location is convenient. However, it's clear that the property could greatly benefit from some upgrades and renovations to enhance the overall experience. The facilities and breakfast, while serviceable, appear to be average. Your feedback is valuable for both the hotel and future guests.Warm Regards,

10/10 Excelente

Debra

Se hospedó 16 noches en agosto de 2023
Respuesta de Kevin-Assistant Guest Service Manager, el 2 sept. 2023
Dear Debra,Thank you for sharing your positive experience at this property. it's wonderful to hear that you enjoyed your entire stay with us and our service had met your expectation. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the future.Regards,