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Opiniones de Paynesville Inn And Suites

2 out of 5
Paynesville Inn And Suites
700 Diekmann Drive, Paynesville, MN

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 127 de 228 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 70 de 228 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 228 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 228 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 228 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Andrew

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good at this property. The pool area was fun and clean. The breakfast was simple but had many options. And the rooms were clean and spacious and the beds were comfortable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Emma, el 1 abr. 2024
Andrew, thanks for the review. We appericate the feedback and glad to hear you enjoyed your stay with us. We hope to see you again in the future.

8/10 Bueno

Eric

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Overall a great stay, have been here yearly for the past 4 years. The room updates are very nice, hotel in general is clean, as is the pool area. Only complaint is that the beds seriously need to be replaced- very hard and uncomfortable, and make a lot of noise. The bathrooms could use a little updating as well.
Se hospedó 2 noches en febrero de 2024
Respuesta de Emma, el 7 feb. 2024
Eric, Thank you for the review. We are happy to hear you are a returning guests for the last few years. We have been doing a lot of work to each room and hope to update the bathrooms soon!

6/10 Aceptable

Ashley

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en enero de 2024
Respuesta de Emma, el 2 feb. 2024
Ashley, apologies to hear your stay was just okay. We would love to know how we can improve for other guests or if you were ever to stay with us again. Its an ever changing industry and nice to hear what guests like/enjoy.Thanks!

10/10 Excelente

Jan

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love that they accept pets and the staff was extremely helpful and friendly
Se hospedó 2 noches en enero de 2024
Respuesta de Emma, el 29 ene. 2024
Jan, we are so happy to hear that you enjoyed your stay with us. We hope to see you again in the future!

10/10 Excelente

Nathan

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Affordable family fun & comfort! The pool & kiddie pool was perfect for our kids (2 & 5), and the breakfast was a great way to start the day at a can’t beat price!
Se hospedó 1 noche en enero de 2024
Respuesta de Emma, el 19 ene. 2024
Nathan, thank you so much for the review. We are glad that you and your kids were able to enjoy your weekend stay with us. We hope to see you in the future!

10/10 Excelente

Sara

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We booked this hotel because it had a pool. The pool was closed!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emma, el 10 dic. 2023
Sara, we apologize that our pool is closed. We are waiting for a backordered part and hope to have it up and running and safe for our guests. Please give us a call direct and I would love to have you back to maybe get into the pool!

8/10 Bueno

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast was very good Wish they had an elevator Nice pool, sauna, jacuzzi
Se hospedó 4 noches en noviembre de 2023
Respuesta de Emma, el 29 nov. 2023
Peter, Thanks for the review. I know not having elevator is hard for us to accommodate all of our guests. We hope to see you again in the future.

10/10 Excelente

Jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Emma, el 28 nov. 2023
Jason, Thanks for the review!! Hope to see you again in the future.

10/10 Excelente

Alexandra

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and quiet. Pool and hot tub was working so perfect for the kids. Small breakfast options but good enough for us!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Emma, el 28 nov. 2023
Alexandra, Thanks for the review. We are happy to hear that you had a good stay with your family and we hope to see you in the future.

10/10 Excelente

Edgar L.

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Its good
Se hospedó 1 noche en noviembre de 2023
Respuesta de Emma, el 8 nov. 2023
thank you for the review!

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Favorite spot to stay in Paynesville
Se hospedó 1 noche en octubre de 2023
Respuesta de Emma, el 23 oct. 2023
Peter, Thanks again for staying with us! Hope to continue to see you in the future.

10/10 Excelente

Travis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Decently priced, nice room.
Se hospedó 1 noche en octubre de 2023
Respuesta de Emma, el 23 oct. 2023
Travis, Thank you for the review. Glad to hear the stay with us went well.

10/10 Excelente

Tatyana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Emma, el 2 oct. 2023
Thank you for the review! We are happy to see that you enjoyed your stay with us. Hope to see you again in the future.

8/10 Bueno

Nicole, Richmond

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool area is nice. Convenient stay for a wedding at the legion.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Emma, el 28 sept. 2023
Nicole, Thank you for the review! The legion next door is convenient for all guests !Thanks for staying with us.

10/10 Excelente

Jacob, Tampa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and great staff
Se hospedó 1 noche en septiembre de 2023
Respuesta de Emma, el 25 sept. 2023
Jacob, Thank you for the review. We are happy to hear you enjoyed your stay. Hope to see you again in the future!

6/10 Aceptable

Roy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
Bad beds
Hotel could be a 10! But beds are horrible! We have stayed twice in different rooms along with family members in other rooms and same census. The beds are trash! Can literally fill the springs! They make crunch noise when ya move. Beds need replaced before anything else! So to make this place awesome! Pool area is FANTASTIC! 1. New COMFORTABLE beds 2. Shower heads with wands like they have in pool restroom. 3. Breakfast could use a little revamp.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Emma, el 19 sept. 2023
Roy, Thank you for taking the time to give us some feedback on your recent stays. We are truly sorry that you find our beds uncomfortable. Comfort is our top priority, and we apologize for any inconvenience you may have experienced. I will pass this census along to management to address the issue of the beds. WE are happy to hear that your family enjoyed the pool. We hope when you stay with us again we can make it a 10/10 for you!

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is fabulous!! We were able to have our small dogs with us, without any complaints. The Inn was very booked up with 2 weddings and a funeral in town, and everyone we talked to were all very nice and considerate.
Respuesta de Emma, el 18 sept. 2023
David, We are happy to hear that you enjoyed your stay with us. We love having the option to bring your pets with while you are away from home. We hope to see you again in the future! Thank you!

10/10 Excelente

Linna

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Emma, el 8 sept. 2023
Linna, Thank you so much for the review! We hope to see you in the future.

10/10 Excelente

Rodney

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was very well kept and clean. Staff were very friendly and helpful. Would stay again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Emma, el 1 sept. 2023
Rodney, thank you for the review! We take pride in our cleaning standards and happy to hear you would stay again. We hope to see you in the future!

10/10 Excelente

Debra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pool area was clean and quiet
Se hospedó 2 noches en agosto de 2023
Respuesta de Emma, el 15 ago. 2023
Debra, Thank you for the review! We hope to see you in the future.

10/10 Excelente

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Emma, el 15 ago. 2023
Susan, Thank you for the review!

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean
Se hospedó 2 noches en agosto de 2023
Respuesta de Emma, el 14 ago. 2023
Dennis,Thank you for the review!

10/10 Excelente

William, Santa Fe

Se hospedó 4 noches en agosto de 2023
Respuesta de Emma, el 28 ago. 2023
William, Thank you for the review!!

10/10 Excelente

Corinne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Reception was welcoming. Property seemed a little off the beaten path, but was peaceful and quiet. A very nice American Legion walking distance next door with good service and food. Breakfast seemed sparse, but it offered plenty to fill us up for the day. A very good stay overall.
Se hospedó 1 noche en agosto de 2023
Respuesta de Emma, el 4 ago. 2023
Corinne, thank you for the feedback we are happy to hear your stay was pleasant!

8/10 Bueno

Mary, Waterloo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is conveniently located for us. Staff are pleasant and welcoming. Rooms are nice and clean. Beds are not overly comfortable. Breakfast is very basic.
Se hospedó 3 noches en julio de 2023
Respuesta de Emma, el 1 ago. 2023
Mary, thank you for your review! We appreciate the feedback.

10/10 Excelente

Lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very Clean and quite.
Se hospedó 1 noche en julio de 2023
Respuesta de Emma, el 24 jul. 2023
Lori, Thank you for the review! Hope to see you again in the future.

10/10 Excelente

Robert L

Se hospedó 2 noches en julio de 2023
Respuesta de Emma, el 9 ago. 2023
Thank you for the review

6/10 Aceptable

Albert

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Emma, el 17 jul. 2023
Albert, Thank you for the review.

8/10 Bueno

Dale, Preston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
need to give full directions on PACC and where things are in that building, exercise options posted map of that facility in lounge
Se hospedó 1 noche en julio de 2023
Respuesta de Emma, el 11 jul. 2023
Dale, Thanks for the idea! I will reach out to the PACC and see what they can get for our guests! Hope your stay was pleasant and we see you in the future!

10/10 Excelente

Amy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved everything about it I would recommend upgrading the entrance doors to pneumatic or automatic -; easier to get through with luggage
Se hospedó 2 noches en junio de 2023
Respuesta de Emma, el 6 jul. 2023
Amy, Thank you for the review! We hope to upgrade our entrance soon enough, we are happy to hear that your stay was great. We hope to see you in the future.

4/10 Malo

Kim

Viaje familiar
Le gustó: Servicio y personal
The photos displayed on the website show a much different look. The mattress is like sleeping on an air mattress as it was very low to the floor. The bathroom was missing Kleenex and the shower gel was empty. The bathroom floor and walls could use some cleaning. We didn't even stay our 2nd night because of the bed but still had to pay for it. Won't stay again.
Se hospedó 2 noches en junio de 2023
Respuesta de Emma, el 3 jul. 2023
Kim, We have just finished an update in the rooms and we are waiting for the photographer to send us the updated pictures. I apologize that your stay was not what you were expecting, the front desk staff is normally very prompt to our guests if they need anything in their rooms. Hope you will give us another try in the future.

8/10 Bueno

Susan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Super friendly staff and great location. The only thing was the hot tub was not working and after my training I really was looking forward to using it. Otherwise the hotel is very clean, friendly and helpful staff and the sauna was lovely. Having a market right next door was also nice.
Se hospedó 3 noches en junio de 2023
Respuesta de Emma, el 27 jun. 2023
Susan, we apologize that the hot tub was down. I just want to give you a heads up and say it back to normal now!! We hope to see you again in the future and appreciate the feedback.

8/10 Bueno

gary

Le gustó: Limpieza
Se hospedó 1 noche en junio de 2023
Respuesta de Emma, el 27 jun. 2023
Gary, Thank you for the review.

10/10 Excelente

Mara

Respuesta de Emma, el 3 jul. 2023
Mara, Thank you for the review!

10/10 Excelente

Lucille

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Everything was neat and clean. We had no problem checking in and our room was conveniently located. I enjoyed the stay very much.
Se hospedó 1 noche en junio de 2023
Respuesta de Emma, el 12 jun. 2023
Lucille, thank you for the review! We are happy to hear that your stay was enjoyable!!

8/10 Bueno

Tyler

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was great and very helpful it was very nice and clean
Se hospedó 2 noches en junio de 2023
Respuesta de Emma, el 5 jun. 2023
Tyler, Thank you for the review!! We hope to see you again in the future.

10/10 Excelente

Dan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Possibly a little more breakfast options would raise the ratings from guests. Otherwise great place.
Respuesta de Emma, el 30 may. 2023
Dan, Thank you for the feedback! Glad you had a great stay!

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Friendly Helpful Staff
We were in a newly remodeled room, there was even the faint smell of fresh paint. We were there for a wedding with a 9 week old baby and the staff was friendly and helpful with special requests.
Se hospedó 2 noches en mayo de 2023
Respuesta de Emma, el 22 may. 2023
Chris, we are so happy to hear that you an enjoyable stay! Hope to see you again !

10/10 Excelente

Roger

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023
Respuesta de Emma, el 12 jun. 2023
Thank you for the review!

8/10 Bueno

Isaish

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Very clean and quite😊 Great breakfast options too!
Se hospedó 1 noche en mayo de 2023
Respuesta de Emma, el 11 may. 2023
Thank you so much for the review!

10/10 Excelente

Molly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I think this is the cleanest hotel in the USA. Very clean, lots of easy parking, safe, near (as in you can walk there near) a grocery store, sandwich chain & the Golden Arches.
Se hospedó 2 noches en mayo de 2023
Respuesta de Emma, el 7 may. 2023
Molly, Thank you so much for the review! We sure do take pride in our cleaning standards and we are happy to hear that your stay was great!

10/10 Excelente

Ann

Se hospedó 1 noche en mayo de 2023
Respuesta de Emma, el 7 may. 2023
Ann, Thank you for the review!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice! Have no complaints!
Se hospedó 1 noche en abril de 2023
Respuesta de Emma, el 25 abr. 2023
Thank you for the review! We are happy to hear your time with us was a good time.

8/10 Bueno

Tom and, MOUND

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Everything was fine
Se hospedó 2 noches en abril de 2023
Respuesta de Emma, el 18 abr. 2023
Tom, thanks for the review! We hope to see you again in the future.

10/10 Excelente

Sara

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Clean, quiet, and really friendly staff
Se hospedó 1 noche en abril de 2023
Respuesta de Emma, el 17 abr. 2023
Sara, Thank you for the review!! We hope to see you again!

10/10 Excelente

Derrick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast is always amazing. Helpful stafff through out. Pool area hot tub and sauna
Se hospedó 2 noches en marzo de 2023
Respuesta de Emma, el 11 mar. 2023
Derrick, Thank you for the review! Hope to see you in the future!

10/10 Excelente

Rachel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This is an amazing place to stay!! It looks recently updated. Our room was very spacious, clean, and comfortable. It was also well-decorated. Staff was friendly and helpful. I wish every hotel I stayed at could be like this!
Se hospedó 1 noche en marzo de 2023
Respuesta de Emma, el 11 mar. 2023
Rachel, Thank you for the feedback! We are so happy to hear that your stay was just what you needed. We hope to see you again in the future!

10/10 Excelente

JOHN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worth the money!
Room was clean. Very nice bathroom and lovely shower. Appreciated everything, it was very nice!
Se hospedó 1 noche en marzo de 2023
Respuesta de Emma, el 10 mar. 2023
John, We love hearing that you had a great stay!Thank you for the review!

4/10 Malo

Kellie

Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
The front desk clerk didn’t know how to pull in the Expedia reservation even though she could see it. Interest she just charged me again giving the excuse it was for incidentals (even though the amount was more than the total Expedia charge). I spoke with the manager this morning when and she claims she fixed it but now we still have the full charge pending on our credit card in addition to the Expedia charge. Grrrr. Breakfast is basically non existent. Don’t even bother thinking you will eat here. The room was nice but for the charged, we at least expected breakfast other than boxed cereal and bagels
Se hospedó 1 noche en febrero de 2023
Respuesta de Emma, el 28 feb. 2023
Kellie, We apologize for the inconvenience. We could not help that our system was down and all/any reservations made online did not integrate into our system. Once we close the credit card batch tonight, expect to see that pending charge drop in a few days. We hope that in the future you can stay with us again.

10/10 Excelente

Judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Emma, el 17 feb. 2023
Judy, Thank you for the review. We hope you will stay with us again!