Encuentra Hoteles de senderismo en Península Machars of Galloway

“Everything great, except that when we booked we informed you that my wife had a breathing problem and used oxygen, and also asked whether you had a lift, to which the answer was yes. On arrival we were given a room on the side without a lift, so my wife was obliged to struggle up and down the stairs. On the side where there was a lift, the sitting room and restaurants required no use of stairs. Obviously you decided to ignore our problem for some other convenience of the hotel management. ”

“On getting to our room we found someone was already in there, so had to take some extra time returning to Reception only to find our room had been accidentally given away. This was fairly easily amended, with us being given a different room instead but without a balcony. We could’ve done without spending the time sorting this out especially lugging our bags and children around in the process. However, the staff were very courteous, with one lady especially being extremely helpful and making our...