2/10
While the location and beach access were fine, the property was NOT clean and coated with dust. All of the baths were caked with mold, and missing basic caulk for waterproofing in corners. The water damage was extensive. The first left bedroom up the stairs had noticeable water damage and a musty smell. We couldn’t use that entire bedroom during our stay, and sweat it out in bedroom 2 the entire time bc it had minimal airflow - no air coming from the vent. The advertised dedicated ice maker never worked (it seems at one point it leaked into the cabinet showing water damage signs), the outlet by the main tv just stopped working - great way to spend our vacation time fiddling with dead outlets. In addition, no hand soap in any of the baths, minimal paper products, and disorganized cabinets. The washing machine also didn’t work without leaving sludge on our clothes. It was missing the center agitator so we had to spray out our coated clothes and take our stuff to the beach laundromat which cost around 50. We paid a premium for this property, and surprise! Vacasa was no help from day 1. We sat on hold hours trying to get some help with some of these missing “amenities”. Finally, our last day, a worker on the unit next to us asked us to vacate the patio for the day bc they were scheduled to the jackhammer the balcony wall above us for 6-7 hours due to a defect and leak! It was scheduled via HOA for all properties one at a time, yet Vacasa let us book! Ruined our vacation. :(
Rebekah A.
Se hospedó 4 noches en junio de 2025