6/10
We loved the place but had concerns about how management responded to an issue. We reported a broken screen upon arrival and three more times over our first week. No response or effort to fix. I reported it again before departure and they said they’d report it to the locals and apologized. We still haven’t heard from the local management. It was an unacceptable interaction in our view. We also arrived to find fake fingernails on the porch, incomplete housekeeping including missing pillowcases. Loved the space but management isn’t doing the space justice unfortunately by ignoring requests. On top of that we were contacted several times about wanting to show the space to new buyers so overall we felt pretty unwelcome by the company. We will certainly rent from this property again but not vacasa.
Bradley T.
Se hospedó 14 noches en junio de 2024