Our recent rental in Perdido Key at the
Upon arrival, the front door was filthy, which set a poor tone frWhen we opened the door there was a foul and musty odor. We found the floors gritty with sand, as if they hadn’t been thoroughly cleaned. The refrigerator also had remnants of food and grime on the shelves. To add to the frustration, the garbage disposal was broken, which is most likely where the foul and musty odor was coming from. When we went to use the glasses from the cabinet, we found some with residue from red wine—clearly, they hadn’t been washed properly.
One of the biggest disappointments was that our beach, andpool access wristbands were deactivated a full day before our checkout. This left us unable to enjoy either the pool or the beach for the last day of our stay, which was extremely frustrating given that access was one of the primary reasons we booked the property. When we called for assistance we were told that they would check in to it and get back with us. We were told that the bands were reported stolen so they were deactivated. We didn’t understand why we weren’t contacted before deactivating them. They were unable to reactivate the bands and instructed us to use a code to allow access. After dinner we decided we would go for a walk on the beach. When we got to the gate to enter the pool area there was nowhere to enter a code therefore we didn’t get to enjoy the beach or pool on our last evening