Resorts en Pernera

“The hotel had construction of a new hotel next door. No mention of this was on the listing on the website at time of booking. The construction has been going the whole of 2025. On arrival at the hotel I was placed in a room facing the construction. Returning to reception to complain I was given another room. That room was slightly quieter from the main construction noise. However the bath was damaged with pealing paint that had been badly over painted. The construction noise could be heard...

“great location, great stuff, good food and relaxing 😌 ”

“Las suites son muy comodas”

“Stayed here before and came back for a short break. So a return speaks volumes. Food is always fine and plenty of choice Generally staff are all great and happy to help you. Some don’t greet you though but the manners of most the guests is my biggest issue. Ignorant guests with no manners at all. Just because you’re on holiday doesn’t mean you have to act respectfully!!!! The only things I’d change is to have a heated pool in October and one night the cleaners took my towels and left me without...

“Booked last minute - best pool in the area but sun beds were limited. Some were damaged, not fit for purpose. Some umbrellas were broken. Pool bar was open if you could catch him.... Nice on arrival that you are taken to your room but dont expect anything else. Had ground floor room which was clean. Beds were made but no sign of mopping until day before Wall next to sink had not been cleaned before i stayed & was not done in time i was there. No plugs in sink or bath. Original bath had been...

“There waa no remote to control the air con unit or the tv The room smelt of cigarettes. When you don't smoke it isn't a nice smell. The room was clean and we had clean towls, We didn't use the kitchen area. The rooms are a really nice size. Just needs updating. Better locks on the doors, Also there is no bottled water in the room. When it states a boftle of water on arrival. ”