6/10 Aceptable
Alvin F.
1 oct. 2025
Beds were comfortable. Property was spacious and the pool was great for cooling off during the day. Bathrooms only had tiny hotel shampoo and soap which were fully used up within the first day. Host was responsive but unhelpful. We stayed from Friday to Monday and the first night we were there we discovered the sink garbage disposal did not work and the right kitchen sink would not drain (could not use dishwasher) and a cockroach. Informed the host immediately and was informed that the issues would be taken care of the next day. Fast forward to the end of the stay, nothing was done despite contacting the host daily and receiving assurances that the issues would be resolved. We ended up catching/killing the roach ourselves. VRBO support barely offered any help. The hosts (Goodnight Stay) eventually offered to review the case for compensation saying that it would take 3-5 days. It has been almost a week and a half and it still has not been reviewed. This has been disappointing, we will not be staying at any properties managed by this group in the future.


Alvin F.
Se hospedó 3 noches en septiembre de 2025