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Opiniones de Howard Johnson by Wyndham Pigeon Forge

2.5 out of 5
Howard Johnson by Wyndham Pigeon Forge
2162 Parkway, Pigeon Forge, TN

Opiniones

5.8
Puntuación de 10, es decir, Excelente. Basada en 188 de 1006 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 200 de 1006 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 179 de 1006 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 174 de 1006 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 265 de 1006 opiniones" "

5.8/10

Limpieza

6.4/10

Servicio y personal

5.6/10

Servicios

5.8/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Sheila de los

Viaje familiar
Le gustó: Servicios
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Nelson

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access
Se hospedó 3 noches en octubre de 2023

2/10 Terrible

Yalishka

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mal trato del personal, habitación sucia. La empleada Rhonda es racista por no hablar inglés
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Luis

Viaje en pareja
No le gustó: Servicio y personal
Las habitaciones están buenas pero no ofrecen servicio a los stay over y el desayuno no fue lo esperado. La habitación tenía un fuerte olor a cigarro y no tenían nada para cambiarlo
Se hospedó 6 noches en marzo de 2023

2/10 Terrible

HECTOR, Madison

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No estaba disponible la havitacion que habia recervado
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Daniela

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La habitación estaba limpia siempre, no me gusto qie llégamos y el aire estaba apagado tenia olor a húmedo!
Se hospedó 3 noches en diciembre de 2022

6/10 Aceptable

Fredy

Viaje familiar
No le gustó: Limpieza
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 3 noches en octubre de 2022

8/10 Bueno

LIz

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Vacaciones 2022
Estuvo muy bien me encanto la atención la picina todo … menos las cucarachas pero igual la pasamos súper 👍Gracias todo céntrico
Se hospedó 5 noches en julio de 2022

8/10 Bueno

Yankary

Viaje familiar
Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en abril de 2022

8/10 Bueno

Gretchen

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
Muy bn estuve una semana nunca dieron servicio en la habitación solo me ponían las toallas encima de la cama todo se veía muy limpio menos las lozas del baño estaban negras de todo lo demas limpio
Se hospedó 7 noches en febrero de 2022

4/10 Malo

Alfredo

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel viejo
Hotel viejo y sucio.
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Angela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
No tiene desayuno pero limpio y comodo
Se hospedó 2 noches en enero de 2022

8/10 Bueno

Ignacio

Viaje familiar
Mal olor
Se hospedó 1 noche en diciembre de 2021

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy limpio y renovado.buen precio.
Se hospedó 2 noches en mayo de 2021

10/10 Excelente

Miguel angel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2020
Respuesta de Howard Johnson Pigeon Forge, el 26 nov. 2020
Thank you so much for your 10-star review! We will share this with the hotel staff to let them know to keep up the amazing work.

2/10 Terrible

Jeffery

No le gustó: Servicio y personal
We arrived and they had over booked. We were sent away at 11pm with a small child. The staff was very rude and did not care at all.
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Mizu

Viaje familiar con niños
No breakfast when the website states there is and the property states there is dirty room nasty stains on bed broken ac unit sticky floors messed up toilet etc I can continue but I don’t want to re-live the nightmare
Se hospedó 1 noche en mayo de 2024

4/10 Malo

Mizu

Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Sakia

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I will never stay at this property again
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Sherry

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Our room was dirty when we arrived. No towels, trash from previous tenants in the room. I had to ask for blankets, toilet paper, the trash to be taken out, ice bucket, etc. The tv remote was broken and the fire alarm was in pieces on the tvvstand. There was zero coffee in the room or the hotel. Granola bars were considered their “grab bag”. Nothing more, including no water, etc. I had two children and my pregnant daughter with me. There were people sleeping in the parking lot in their cars at all hours of the day and night. Adults and children were running around all hours as well. Saw a trail of blood on the sidewalk leading to the back door this morning. A small child seems to live there and was at the desk all hours helping staff. The pool outside was not clean. The staff, besides a couple of women, were rude and not helpful. I have stayed here before and it was not like this. Will not being staying here again.
Se hospedó 3 noches en mayo de 2024

2/10 Terrible

Audrianna

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place was nasty, front desk staff was very rude, inside pool was very nasty. The only upside is that the outside pool was halfway decent. The floors in our room were so nasty that you could not walk barefoot without your feet being black from the dirt. All the lights in the room were out aside from 4. We will never stay here again.
Se hospedó 1 noche en mayo de 2024

2/10 Terrible

magda

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was disgusting, towels were dirty, roaches in the lobby, bathroom was not clean and there was hair in the tub. Pillowcases were also dirty. The AC was disgusting. The staff was not friendly at all, seems like they didn't even want to be there.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Samantha

Viaje en pareja
Le gustó: Servicios
No le gustó: Limpieza y servicio y personal
It was really hard to get towels from the staff. We had to go up to the front desk multiple times & they always said they were doing laundry. Apparently they only do housekeeping on request but I had to ask 3 times before they did. The pool was nice but most of the other guests talked about how dirty their rooms were & the staff was rude.
Se hospedó 5 noches en mayo de 2024

2/10 Terrible

Ethan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room wasn’t cleaned at all
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Tim

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dont stay
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Crystal

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

2/10 Terrible

Randy

Viaje con mascota
No le gustó: Servicio y personal y servicios
The manager is a certifiable communist! I had a small pet and irresponsibly didn't observe the 'no pet' policy. Anyway, checked in for two nights and offloaded the vehicle only to have the receptionist come by and ask if I had a pet. Obviously, I said yes and she called the manager who asked that I vacate the property immediately! I offered to have pet put in a boarding facility for the stay and she was adamant that I leave. I told her that I paid for two nights and her reply was that was the penalty. She called law enforcement immediately because I demanded my refund as I hadn't been there an hour!
Se hospedó 2 noches en abril de 2024

4/10 Malo

william

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room not completely clean. Trash and pill bottles left behind gap between dresser and fridge. No towels on arrival in bathroom and took the location 24 hrs to supply after notifying the desk. Waited in lobby for 20 minutes before someone came to the desk to check in.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Savannah

Le gustó: Limpieza y servicio y personal
Very affordable and the room was clean. The outer areas are dirty and the other guests were a little sketchy, but it worked great for our one night stay passing through.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Mona

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Ken

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Staff was ok. Room had no towels or blankets. Some lights in rooms had bad bulbs. Coffeemaker had no pot. Toilet rocked like a rocking chair. No garbage cans much so there was garbage everywhere. Complimentary breakfast was waffles only.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

jennifer

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have no problem staying in an older property as long as it is well maintained and clean. Our room was very questionable - the phone and lamp were both very dirty, there were stains and peeling paint on the doors, black stained caulking around the tub, which would not drain, so we stood in water to shower. The microwave was also dirty. There were no towels and when we went to the front desk request some, we were told there weren't any. When pressed for towels, we were given the floor towels and a couple of hand towels, which were stained. This hotel is a dump and ahould not have the Windham name attached to it.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Amanda

…
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Chance

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Didn’t like much about it. Stapp was not helpful so called breakfast. Breakfast was not much no use no apple juice parking was terrible.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Wayne

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
When we entered our room, we noticed there was only one bath towel and no hand towel. We asked for another towel for showering and were given a little pool towel as they were out of towels. Also, noticed there weren't any blankets on the beds, only two top sheets on each bed for warmth. Asked the front desk for blankets and they said they were out, but we should check back in the morning. There were coffee packets in the room, but no coffee maker. The sign said free breakfast- it was free, but the only thing on the menu was make your own waffle, coffee, and juice. The price was good, but you sure get what you pay for!
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Levin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There nothing to like about this property. The room was dirty, the sheets were dirty with cigarette ashes on them. The bathroom had a dirty cotton ball on the shower, plastic wrap from the soap, the sink was clogged, I went to let the front desk lady twice about it. The microwave was filthy. Apparently housekeeper didn’t had enough time to clean or didn’t wanted to clean the room. And to top it all off, the trash can from the bathroom had poop on it, and the trash bag eas put over it. I noticed it 2 days after my stayed, when I took the trash out. I didn’t spend that much time in the room so there was no trash. But they can do better. If it wasn’t for another housekeeper that cleaned my room, I would’ve been sleeping in a dirty room.
Se hospedó 4 noches en abril de 2024

2/10 Terrible

Teresa, Tremonton

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
We had no towels in our room and the floor was so dirty, your feet would stick.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Sharon

Se hospedó 1 noche en abril de 2024

4/10 Malo

Margaret

No le gustó: Limpieza, servicio y personal, servicios
The towels were clearly dirty, no volume control on the television, breakfast only served from 8:30 - 9:30, staff not even trying to fake wanting to be there. No, no, just...no. My first review traveling the country for many years:(
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Danny

Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Non heated “indoor” pool, no working ice machine, only one day of breakfast, my room had spilled milk from the previous person in the fridge, had old meals in the fridge, and no towels! Still waiting on my refund after a month!!!!
Se hospedó 6 noches en marzo de 2024

2/10 Terrible

Chantelle

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Upon arrival the attendent wasn't at the desk. As I walked down the hall I noticed she was in the laundry room bring someone's hair. Finally got our room to notice that the room was dirty, the cover had what looked to be blood on it, the floor was super Sticky, and they only have us 2 towels for a family of 5. Stayed the 1st night as it was late. But by morning we was out of there. The whole experience was unprofessional.

2/10 Terrible

Ravindra

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
So bad hotel. I will not recommend to anyone and for sure not to family. Room was dirty, no towel, no bins. Bed sheets are dirty.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Shunderice

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Let’s just say we had booked to stay at the property for three nights, but ended up only staying one night and didn’t want to sleep there that one night! After driving 3 1/2 almost 4 hours we get there and the two rooms that were booked was not even ready so we had to wait another hour before we could check in. Mind you we arrived after check-in time which was supposed to be 4 PM. The rooms were nasty there was dust everywhere, no remote for the tv and was told to check back the next day, sheets were dirty, etc. The next morning when my husband went to check us out, no paper receipt nor email receipt for the one night was provided, we had to call back up there the next day to speak to a manager for an override to be done by a manager per the staff working because they didn’t know how to override canceling the other two nights that we had booked to stay there which seemed very odd to us because we have stayed at plenty of hotels before and plans changed to where we ended up having to leave out early and we checked out pay for the time that we may have been there and canceled for the remaining days and there was no issue a paper receipt or an email receipt was provided, and we didn’t have to get management involved who was not even on duty. The next day when we called we were given another excuse about the manager not being there so again we was not able to receive a paper nor email receipt. We had to just keep watching our account to ensure we were not over charged.
Se hospedó 3 noches en abril de 2024

2/10 Terrible

Jonathan

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The smell of smoke was horrible, rooms not cleaned at all. No towels blankets on the bed. Unable to check us in until 6pm. Told us to come back. My parents in a separate room, one of which was on oxygen. Room smelled so bad you could hardly breathe. We both deserve a full refund!! My dad had to clean his own bathroom. These places should have some kind of inspection to operate!!
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Brian

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was by far the worst place I have ever stayed. No breakfast no coffee machine in room. Just the coffee and cups. Mold on bathroom ceiling. My son cut his hand on bathroom doorknob. No batteries in any smoke detectors. Pool was dirty and the had no towels at pool or in room. People working desk or very rude.

2/10 Terrible

Sarah Jane

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dirty linens. Hallways are smelly. Room smells cigarette . Mirrors dirty. Breakfast terrible no forks no napkins
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Dnyaneshwar

Viaje en grupo, Viaje familiar, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tube dirty No towels Front desk talking arrogantly Very bad business
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Sara

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was rude, the rooms were NOT clean or stocked. The dirtiest I’ve ever seen. No towels, no blankets, broken ac, the smell was awful. Would never stay here!
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Mike

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All staff encountered were unhelpful and laissez-faire. They were not going to go out of their way for you. Our room was filthy, smears and toothpaste splatter on mirrors, smears and fingerprints o refrigerator and headboards, pulled back the covers of bed and there was stuff black flecks and hair in the beds. The floors were filthy. The heater AC unit was flinging out black stuff not sure if it was black mold or what it was. Requested a different room, pulled back covers on beds same conditions. We asked for clean linens and changed the beds ourselves and wiped down the room. Then the next morning no complimentary breakfast. 2nd morning had cold eggs and sausage warmer was broken and no drinks no coffee no juice no milk nothing. Horrible place to stay
Se hospedó 2 noches en marzo de 2024