Hoteles cerca de Playa Platanes en Islas griegas

"Subject: Request for Compensation – Stay at Grecotel Plaza Beach House Dear Sir or Madam, I am writing regarding our recent stay at the Grecotel Plaza Beach House in Rethymnon, from 6-11 august, during which we booked a “Petit Loft Maisonette” for 5 nights. Unfortunately, the experience fell far short of the standards expected from an establishment of your reputation. Below is a summary of the main issues we encountered: • First room: extremely noisy, located on a very busy street. It was impossible to sleep before 2 a.m., and we were woken up at 8:30 a.m. by honking buses — partly due to a trash bin left in the road by hotel staff. • Room change request: I was initially told that no other rooms were available. However, after insisting, an alternative was suddenly found — proving that this claim was false. • Second room: in unacceptable condition: • View of an abandoned building and a parking lot • Suspicious stains resembling vomit on and in front of the door. Only the floor was cleaned after I requested it; the door remained dirty. • Severely damaged mattress, with visible mold and burn marks (photos available). This raises serious concerns about whether there had been a recent attempt to treat a bedbug infestation. • Broken patio door in the children’s room, which did not lock and opened directly onto the parking lot — a significant safety risk. • Meeting with the manager: I was told again that there were absolutely no other rooms available for 2 more nights."

"Staff agradable. Instalaciones y piscina bien. Desayuno genial. Habitacion n.9 horrorosa, pequeña y sin luz natural. La cama de matrimonio esta pegada a la pared por uno de sus lados y han puesto un cojin de plastico no muy higienico para no tocar la pared q es muy desagradable. Era planta baja con vistas a la terraza de la cafeteria, ninguna intimidad. puerta de la habitacion da a la recepcion demasiado ruido. Calidad precio mal, demasiado caro. No volveriamos."