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Opiniones de La Quinta Inn & Suites by Wyndham Ponca City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Ponca City
3413 N 14th St, Ponca City, OK

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 182 de 362 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 90 de 362 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 38 de 362 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 362 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 362 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Victor

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
muy buen servicio.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Roman, Ardmore

Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en junio de 2020

8/10 Bueno

Krista

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Lindsey

Viaje familiar con niños
This was a convenient place for us to stay on a quick family trip. Staff was friendly and helpful when we needed anything. However, the shower in our room had a problem with the gead and sprayed all over the place. Tub also wouldn't drain well. Not huge problems, but more inconvenient because we had to be weary of how everything was positioned and keep towels in the floor to sop up water.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Sallie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Courteous staff and most important, handicap room was available and accessible by an elevator.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Suzanne

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Charlie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Dale

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Home From Home
It was Very Good. We have stayed several times & they are very very, Helpful, Nice & Friendly. Room is Clean. Need extra towels, blankets they get for you. Their beds are comfortable . The Staff is professional .
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

christina

Viaje con mascota, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had 2 rooms. One room had dried blood on the bedding, was given a new blanket and told to put the dirty one in the hallway. Second room was double charged. They said they reversed it but still haven't seen it in the bank and the bank doesn't see it so far. The 2nd room also had bed bugs and a urine stain on the mattress. Talked to training manager and was told all they could do was take off the 25.00 pet fee. When I questioned further about it I was given attitude from the manager. I told her I was reporting to Wyndham and she said okay, she didn't care. Do not stay at this hotel unless you want to have dirty stained beds and bedding, bed bugs and attitude.
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a great place to stay if you are in Ponca City, i highly recommend it
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

madilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Angela

Viaje de negocios
No le gustó: Servicio y personal
DID NOT STAY
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Stony

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Why did I not get points for this stay?
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

CRISTINA

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
This is the dirtiest hotel room I’ve stayed in. I’ve stayed at this exact hotel many times and each time it has never been this bad. Food was stuck on wall and on lamp, blood on the mattress protector and down the bed rail, black mold on air vent, tub in bathroom and shower curtain very dirty. It’s like they just went in there, replaced toiletries and towels and just made the beds. Need to hire new housekeepers.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

James

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The staff were friendly and room was clean. There wasn’t hot water. Front desk had us change rooms to another floor but still no hot water. The hot breakfast that just started at 7:00 am was cold. (Eggs, potatoes)
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Andrew

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
We stayed two nights. It’s okay not to make the beds, but, but at least empty the trash cans and re fill the Kleenex box. Otherwise all was good
Se hospedó 2 noches en octubre de 2023

4/10 Malo

Jennifer

Viaje familiar
No le gustó: Limpieza
The bathroom was dirty. And there were no clean towels.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Cole, Long Beach

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place is horrible. Just burn it to the ground and start over. There's actually a good chance of it burning to the ground, one of the crack head morning shift workers could drop the torch and up it goes. Good riddance.

4/10 Malo

Cole, Long Beach

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
When initially checking in the staff was very helpful, after that everything went downhill. The staff was rude and unfriendly. Don't stay here if you'd like to take a shower. The showers do not drain and the staff does not care. This place absolutely sucks.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

KENNeth

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Christine

Viaje en grupo, Viaje de negocios
No le gustó: Servicio y personal y servicios
outside was always dirty around the doors. front desk was not very friendly. stayed 3 days and never had rooms cleaned or fresh towels. could hear tv in other rooms. would not stay there again.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023

8/10 Bueno

Charles, Golden

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
nice breakfast
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Kaleb

Viaje familiar
Le gustó: Servicios
Everything was very nice
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Norma

It was great.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Dustin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Lucy, Enid

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet n clean
Se hospedó 1 noche en julio de 2023

4/10 Malo

Melissa

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en julio de 2023

6/10 Aceptable

Bryce

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Ponca City La Quinta
There were several issues when we first arrived at the hotel to check in. They gave us a room that was already occupied so we walked in on someone else in their room. The second room had leftover animal poop on the floor so we had to clean that up before getting settled. The breakfast was alright but the service was great.
Se hospedó 3 noches en julio de 2023

8/10 Bueno

Susan

Se hospedó 3 noches en julio de 2023

2/10 Terrible

SUZANNE

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms were so very dirty. Had to have my granddaughter wear her socks to protect her feet. Took pictures and also pisted on trip advisor. Rethink staying here. Employees smoking pot outside front doors of check in, not what we wanted to take our grandchildren through. Im all about to each his own, but, really? Where is the pride in ones establishment.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Jonathan

Le gustó: Limpieza y condiciones de la propiedad
Very clean.
Se hospedó 2 noches en junio de 2023

8/10 Bueno

Lourdes

Viaje familiar
No le gustó: Condiciones de la propiedad
First room carpet was wet from air conditioner, 2nd room tub was clogged up. Exact same breakfast for 2 consecutive days, waffle maker not working. Pool was not in use. Disappointed
Se hospedó 3 noches en junio de 2023

8/10 Bueno

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Sandra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The bed and pillows we’re very comfortable, carpet was clean, neat and orderly, great layout, microwave, fridge and air conditioning were all functioning. The only downfall was the shower tub. There was a huge crack with missing material on the tub. There were visible hairs which did not belong to me. The drain had a ring of rust and there was visible mold along the caulking line. There were so many guests that the staff couldn’t keep up with the free breakfast. Otherwise this was a nice hotel.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Owen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Since I am a veteran, this La Quiinta has a parking space reserved for veterans which helped given my wife's poor stamina and lung condition and her arthritis.
Se hospedó 1 noche en junio de 2023

4/10 Malo

Gary

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en junio de 2023

8/10 Bueno

Trenton

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Jeffery

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Charles, Afton

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Deanna

Le gustó: Limpieza y condiciones de la propiedad
There was never anyone at the front desk. Maid service was only every 3 days so we to find someone for extra towels. Pool was taken over by teenagers that didn't stay there possible friends/family of workers.
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Dale

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

Delinda

Viaje familiar
Le gustó: Servicio y personal
The fire extinguisher in the room was hanging from the ceiling. A wash rag in the bathroom had makeup on it.
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice stay
Check in was great. The desk clerk was very friendly and there was a maintenance person there too and he was friendly as well. It was just an overnight stay so mainly there to sleep. It served is purpose.
Se hospedó 1 noche en mayo de 2023

4/10 Malo

Steven, Alva

Viaje familiar
No le gustó: Servicio y personal y servicios
Breakfast was late. No coffee available until about 7:20. Full breakfast was not available until 7:30. It came out a item at a time. Check in staff was nice.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Martin

Se hospedó 1 noche en mayo de 2023

4/10 Malo

Randy

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pool was out of service. No ice in the entire hotel. All ice machines didn’t work. Noisy hotel. Smelled dirty and the carpets in the hallways and stairwells were filthy.
Se hospedó 1 noche en mayo de 2023
Respuesta de Leah, el 20 may. 2023
The pool is not out of service. It is out of season so of course it wouldn't be open. Pools can't open until Memorial Day here in Oklahoma. You were here in a very busy time so the hotel is going to be a little louder then normal.