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Opiniones de Studio 6 Port Arthur, TX - SE

2 out of 5
Studio 6 Port Arthur, TX - SE
3000 Jimmy Johnson Blvd, Port Arthur, TX

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 43 de 141 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 36 de 141 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 141 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 141 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 141 opiniones" "

7.4/10

Limpieza

7.2/10

Servicio y personal

7.6/10

Servicios

7.0/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Pedro

Viaje de negocios, Viaje familiar con niños
No le gustó: Servicio y personal
Wifi es malisimo
Se hospedó 7 noches en febrero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hola Pedro, Esperamos tener la oportunidad de mejorar tu experiencia con nosotros. Por favor visite nuevamente.Lilith#Equipo6

10/10 Excelente

Sorimar, Port Neches

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Jorge

Se hospedó 4 noches en abril de 2022

10/10 Excelente

linda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed 11 days a nice stay, clean, quiet ,good location and very affordable.
Se hospedó 11 noches en marzo de 2024
Respuesta de KG, el 16 abr. 2024
We thank you for your 5 star review, and are looking forward to having another opportunity to serve you in the near future.

2/10 Terrible

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Horrible place horrible staff!
Se hospedó 7 noches en enero de 2024
Respuesta de Nancy Y., el 13 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved our stay, we do plan on coming back for sure.. it was very peaceful,, just would love another room , the wifi wasn't strong enough for my PS5 but overall it was good
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brand Experience Team, el 8 ene. 2024
Hi MelissaWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excelente

Preston

Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Antonio

No le gustó: Limpieza y condiciones de la propiedad
Good but needs some improvements/updates.
Found dead Armadillidiidaes around the edges. I guess dead is better than alive. According to a note from the cleaning crew, the room was last cleaned over a week before. Found a lot of dust on the light fixtures by the bed. Accessible room did not have shower hose. Had a regular tub, not truly accessible. No shampoo.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Brand Experience Team, el 20 nov. 2023
Hi Antonio,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

6/10 Aceptable

Claire

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Natasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A pleasant stay
The room and kitchen were clean. The room is very spacious, with a full fridge. The heater worked quickly. The bed was wonderfully comfortable. The walls are a bit thin and I could hear the suite next to me snoring as though they were in my room. Friendly staff and cookware available at the desk.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Cecilia, HOUSTON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Marilyn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en septiembre de 2023

8/10 Bueno

Charles

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Harles Reid
The staff and service was excellent. Rooms were very clean and comfortable. I plan on staying here again.
Se hospedó 10 noches en septiembre de 2023
Respuesta de Brand Experience Team, el 10 oct. 2023
Hi CharlesWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

4/10 Malo

Venessa

Se hospedó 1 noche en septiembre de 2023

6/10 Aceptable

Crystal

Se hospedó 1 noche en agosto de 2023
Respuesta de GM, el 13 sept. 2023
Thanks for sharing your review.

8/10 Bueno

Francisco

Viaje de negocios
Le gustó: Comodidad de las habitaciones
Non working elevator
The elevator wasn’t working and taking heavy luggage upstairs was hard
Se hospedó 6 noches en agosto de 2023
Respuesta de GM, el 13 sept. 2023
We are sorry for the inconvenience cause by a short time glitch in the working of the elevator. We however appreciate your business.

6/10 Aceptable

Jeff

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Room was always hot and the A/C couldn't keep up or cool it down to a comfortable temp. Beds were "meh". "kitchenette" had a stove, but NO dishes, pots, pans, paper towels, utensiles, etc. the toaster smelled like it was going to catch fire. Lots of homeless sleeping on the ground in the area...not directly on motel propoerty but within the immediate area. Probably won't be back.
Se hospedó 2 noches en agosto de 2023
Respuesta de Nancy Y., el 6 sept. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bueno

Jacob

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en agosto de 2023
Respuesta de Front Desk Manager, el 15 ago. 2023
Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Looking forward to serving you again.

2/10 Terrible

Meagan

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2023

8/10 Bueno

Russ

Se hospedó 7 noches en julio de 2023
Respuesta de Front Desk Manager, el 21 jul. 2023
We thank you for choosing to stay with us and would be very glad to have you back soon.

6/10 Aceptable

Shelbi

No le gustó: Servicio y personal
The person who checked me in was very rude and the rooms were nice but you could hear everything through the walls.
Se hospedó 1 noche en junio de 2023
Respuesta de Nancy Y., el 14 jun. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Aceptable

Kristie

Se hospedó 14 noches en abril de 2023
Respuesta de Front Desk Manager, el 8 may. 2023
Ms. Kristie Green I am very sorry for the inconvenience. We hope that you would give us another chance to make your stay satisfactory.

10/10 Excelente

Garland

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Front Desk Manager, el 4 may. 2023
Thank you, Mr. Garland, for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon.

6/10 Aceptable

Kristie

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Follow Up
Lack of communication, between employers to customers.
Se hospedó 3 noches en abril de 2023
Respuesta de Front Desk Manager, el 26 abr. 2023
We are sorry for any inconvenience caused to you.

4/10 Malo

KEVIN

Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was very moldy smelling and unclean.
Se hospedó 13 noches en marzo de 2023
Respuesta de GM, el 10 abr. 2023
We are sorry you didn't find your stay satisfactory as "the smell in the room was not pleasant". We always try our best that the rooms are in top condition and smell very pleasant. However, if you had informed us about the issue during your stay, we would have gladly moved you to another room.We hope you'd give us another chance to serve you.

10/10 Excelente

Crystal

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2023
Respuesta de Front Desk Manager, el 4 abr. 2023
We thank you for your feed back witch would encourage us to perform even better. looking forward to having you soon in the near future.

2/10 Terrible

shylore

Se hospedó 1 noche en marzo de 2023
Respuesta de Front Desk Manager, el 4 abr. 2023
We are sorry that you did not find your stay with us to your fullest satisfaction. We would like to know what we could have done to make your stay more enjoyable.

8/10 Bueno

David

Se hospedó 1 noche en marzo de 2023
Respuesta de Front Desk Manager, el 4 abr. 2023
We are sorry that you did not find your stay with us to your fullest satisfaction. We thank you for giving us a score of 4 out of 5 and would like to know what we could have done to make your stay more enjoyable.

10/10 Excelente

Gustavo, Roma

Se hospedó 3 noches en febrero de 2023
Respuesta de Front Desk Manager, el 9 mar. 2023
We thank you for your feed back witch would encourage us to perform even better. looking forward to having you soon in the near future.

10/10 Excelente

Sandy

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The rooms were outdated
Se hospedó 1 noche en febrero de 2023
Respuesta de Manager, el 15 feb. 2023
We thank you for your feedback and are looking forward to serving you again in the near feature.

10/10 Excelente

Amie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good overnight trip.
I liked the location, felt very safe here. Room was clean and brightly lit. One and only negative, housekeeping knocking at 9 to ask if you are checking out. First hotel/motel I have ever experienced this at. I understand that the housekeeper wants to hurry the process but I paid for this room.
Se hospedó 1 noche en febrero de 2023
Respuesta de General Manager, el 9 feb. 2023
Thank you very much for your feed back. We apologize for the inconvenience caused to you by housekeeping knocking at 9am. We do agree that the guests should not be disturbed before the check out time. We have taken the necessary action so that it doesn't get repeated. We thank you for choosing our hotel to stay and look forward to serving you again soon.

10/10 Excelente

Veola

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My husband and I are here on business. We absolutely would like to commend the day manager for her professionalism, knowledge and customer service!
Se hospedó 4 noches en enero de 2023
Respuesta de GM, el 5 feb. 2023
We thank you very much for choosing to stay with us, and for sharing your kind words. We feel encouraged by the same and inspired to do even better.. We look forward to serving you again in the near future.

10/10 Excelente

Adriana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2023
Respuesta de GM, el 5 feb. 2023
Thank you so much for giving us a very encouraging rating. Thank you also for choosing to stay with us.We look forward to serving you again in the near future.

6/10 Aceptable

Alma

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en enero de 2023
Respuesta de Front Desk Manager, el 7 mar. 2023
We are sorry that you did not find your stay with us to your fullest satisfaction.We thank you for giving us a score of 3 out of 5 and would like to know what we could have done to make your stay more enjoyable.

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Limpieza
Never again.
I was not pleased with the fact that the unit had no utensils or pots and pans, but has a kitchenette. There were so many cobwebs in the corners of the room. I looked for coffee and there was 1 cup, 1 coffee, 1 sugar, and 1 creamer. That made no sense seeing that I was there 3 days. I will definitely choose another hotel when I am in the city again.
Se hospedó 2 noches en diciembre de 2022
Respuesta de Brand Experience Team, el 4 ene. 2023
Hi Traveler,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Aceptable

ANTHONY

Ok quality inn is better
Se hospedó 1 noche en septiembre de 2022
Respuesta de Brand Experience Team, el 14 sept. 2022
Hi Anthony,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excelente

Gregory

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
was very economical pricing for the quality of service and facility
Se hospedó 3 noches en agosto de 2022
Respuesta de GM, el 9 sept. 2022
Mr. Gregory,We highly appreciate your very encouraging review and appreciate your patronage.Looking forward to serving you soon.

2/10 Terrible

Chris

Viaje de negocios
No le gustó: Servicio y personal
No privacy
As a person that lives out of town 9 months of the year I value my privacy. I asked for no house keeping and they made it a point to enter my room everyday via some excuse weather it was to check the smoke detector or do to checking the AC filter. Not to me Chen at 0500 they made me wait to check out so they could check my room before check out
Se hospedó 3 noches en agosto de 2022
Respuesta de GM, el 9 sept. 2022
We thank you for your feed back and are sorry that your experience was not up to your expectations. . It's a standard procedure to check every room every third day or earlier if there is any maintenance or safety issues. It's for the benefit and security of guest staying with us only.It's also a standard practice to quickly check the room at the time of the guest check out to be able to return the incidental security deposit to confirm everything is in order. We hope you would give us an opportunity in future to serve you with our hospitality.Thank you.

8/10 Bueno

Gregory

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
great service and staff
Se hospedó 3 noches en agosto de 2022
Respuesta de GM, el 9 sept. 2022
We appreciate your feed back and are encourage to perform even better

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Joshua

Se hospedó 1 noche en junio de 2022
Respuesta de Brand Experience Team, el 29 jun. 2022
Hi Joshua, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

6/10 Aceptable

Jessie

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Last place to pick to stay
Just not a clean feeling thru out the area and in room sheets and pillowcase dirty looking along with towels
Se hospedó 4 noches en mayo de 2022
Respuesta de Brand Experience Team, el 29 jun. 2022
Hi Jessie, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

10/10 Excelente

Jared

Se hospedó 5 noches en mayo de 2022

8/10 Bueno

Linda

Se hospedó 1 noche en mayo de 2022
Respuesta de Nancy Y., el 3 jun. 2022
Thank you for positively rating your stay!! Nancy Y. #Team6

4/10 Malo

Connie

Viaje en grupo
Le gustó: Servicio y personal
Beds were stiff and hard very happy to leave didn’t enjoy the stay
Se hospedó 5 noches en abril de 2022
Respuesta de Brand Experience Team, el 5 may. 2022
Hi Connie, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith #Team6

8/10 Bueno

Yahaira

Se hospedó 1 noche en enero de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
First night of many on the trip
We did not now that the hotel was being updated. The workmen were always courteous. Took us a while to get a luggage cart to get out things to the room.
Se hospedó 1 noche en noviembre de 2021
Respuesta de GM, el 11 dic. 2021
We are sorry for the inconvenience caused to you. We will try our best to make you more comfortable

10/10 Excelente

Tonya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Customer Service!
Customer Service on point! Beautiful Smiles. Love how the front desk called our room to check up on us never had a top notch Hotel do that . Really appreciate it made our stay that much better! Thank You Port Arthur!
Se hospedó 2 noches en noviembre de 2021
Respuesta de Brand Experience Team, el 1 mar. 2022
Hi Tonya, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Maz K. #Team6

6/10 Aceptable

Tina

No le gustó: Comodidad de las habitaciones
Overcharged !!
We arrived around 9 pm and she said no rooms were available so she called her manager and she didn't have rime to help her so we had to go up and check a room to see if it was cleaned yet. Then we got charged 2x for the room plus the $50 deposit just because there wasnt a note left by the clerk to refund it to us. $250 in charges for an $84 room stay!
Se hospedó 1 noche en octubre de 2021
Respuesta de Brand Experience Team, el 1 mar. 2022
Hi Tina, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Maz K. #Team6

4/10 Malo

Felipe

Se hospedó 1 noche en octubre de 2021