Lodges en Prefectura de Nagano

“Since the moment I arrived at the hotel, the service was disorganized and discourteous. I arrived with a private driver and was instructed to remain in the car because there were too many guests checking in. Staff wanted us to wait in the parking area, and I had to request to speak with a manager because my driver needed to leave and I could not simply remain outside waiting. After reaching reception, I asked about the hotel services and was informed that dinner reservations were required....

“Lovely hotel in a very tranquil setting. Wonderful french food with local Japanese ingredients.”

“オーナーさんもスタッフさんも親切でした。朝食が美味しかったです。ありがとうございました。”

“El personal fue súper amable y nos ayudaron mucho ”

“コースのディナーがとんでもなく美味しい！”

“This was the highlight of our trip to Japan! Such a cool, eclectic hotel, right off of the slopes. Coolest staff, and absolutely loved the silk screening session with our newfound friends.”