Worst "service" I've ever experienced.
Pro: the room was clean and there were no animals or bugs.
Cons:
1. I did not get the door code before arriving. Was able to find a phone number of some person that did not speak English and had no record of my booking.
2. Had to go to expedia to get their help to get the door code and room key.
3. There was no breakfast served in the lobby as they claim. I reached out right away and more then 72 hours later I received breakfast vouchers for a restaurant half a block away. I already spent more than $100 on breakfast related items. Got breakfast on 2 of my 5 days.
4. The coffee machine has been broken the entire time. Coffee costs $8-$10 here.
5. The shared kitchen has no spoons, and no way to clean your dishes. The dishwasher looked like you'd get cholera just touching it.
6. We ran out of shampoo, conditioner, body wash AND TOILET PAPER. There is no way to contact anyone to get refils. I literally have to go to the grocery store and buy some.
7. "Free parking" on the road consists of about 20 spaces...more then half are tow-away from 9-5, about half of what's left are bus or wheelchair. That leaves about 7 or 8 spaces. Good luck. I had to park ao far away that i had to pay out of pocket and walk 10 minutes.
8. This is NOT a hotel. Communal fridge, no front desk, self check in...this is a glorified hostel. There is nothing wrong with that, but be more clear in the advertisement...but dont call it a 2 star hotel. There was