Hoteles en Río Kelau desde $514 MXN

“Ants all over the beds. Very poor higiene Staff was concerned to just get additional money. They even were insisting to pay the Tourism Tax which was included in prepaid tariff and as per Expedia confirmation email. VERY DIRTY AND UNFRIENDLY PLACE ”

“Hi following are my observation and comment for improvement: 1. The masterbedroom door need to be fixed. Cannot open from inside the room. Knob mechanism not working. 2. TV box not fuctioning properly. 3. The room floor is not clean. Dust and hair strands can be found everywhere in the unit. 4. Washing machine was leaking water continuously. We had to clear the water using cloth. No broom or mop in the room. 5. Insufficient utensils. The unit is not well maintained in general. I will not...

“Place is clean , except the aircon do not seem to have heaters”

“Staff are friendly n helpful ”

“Rooms were clean and had everything we needed. Check in staff were helpful but dudnt speak alot of English ”

“La mejor opción, calidad relación precio para un fin de semana.”

“the bed is not plush type, can feel the springs :/ hard on the edges so when you try to get off the bed it can be quite uncomfortable when dangling legs over the edge of the bed. toilet is well maintained, clean. staff receives most points for being courteous and kind.”

“Unit is dirty has cockroaches ”

“Checkin wasn’t great. Communication was good but they told us about an unexpected tourism tax just for staying there but we weren’t aware of the tax until we checked in. Wouldn’t have booked with them had we known about a tax. ”

“There is a major difference between budget and cheap and this property can only be described as cheap and neglected! The entire expierience isn’t worth 10% of the price paid!”

“Our stay was okay, but a few small details could be improved. The studio wasn’t on the highest floor as expected, there was no hand wash, and only half a roll of toilet paper was provided. These simple touches would make a big difference, especially for families travelling from afar. We were also asked to cancel our unrefundable booking, which caused some confusion, and check-in instructions were not sent 24 hours in advance, making arrival less smooth. I hope these points help improve the...