6/10 Aceptable
Trish K.
22 may. 2024
Le gustó: Limpieza
Faults description caused issue
Description of property said parking avail. for 2 vehicles. That was untrue. Absolutely only room for one. I notified management upon checking in and many times over the next days. They asked for pics. of our problem and I sent them many. They said "please don't park at neighbors." I asked what they would suggest and they repeatedly told me there was room for 2. I asked them to come in person and see. No one showed or helped in anyway. We had kind "neighbors" who allowed us to park at their rental. We had booked 5 nights. With only 2 nights remaining they offered us a different home. If that had been offered early in our stay we would have accepted. We should not have had to handle this on our own and our neighbors should not have had the inconvenience as us parking at their place blocked their stairs. Not included in description or pics. was the 3 flights of stairs to get into house. We are in our late 60's and physically fit so could handle it but it could be an issue for someone else. The house itself was as described. Beds were very comfortable. Easy and close access to beach. Beautiful view. The upstairs was a wonderful surprise and we loved it.
Trish K.
Se hospedó 5 noches en mayo de 2024