2/10 Terrible
Jennifer G.
8 jul. 2025
No le gustó: Limpieza
My 2nd wedding anniversary
When we first got there we couldn’t locate birds nest cause it’s not on the board signs with arrows pointing in the direction to go,luckily I shine my flashlight and seen it on top of a door frame,they gave us the wrong door code and I called at least 11 times and finally got someone to answer and get us into the cabin..the tub and shower had bugs/spiders in it.. I cleaned it and we had went to eat and came back I put my food in the fridge for maybe 20 minutes and came back and there was bugs everywhere, I had to throw it away and they were on the counter by the coffee bar and toaster and microwave.. I took pictures and videos and sent them to unique stays and they said they were going to call a exterminator right away and talk about compensation and this was yesterday morning and I went through the reviews and just on June 22nd a guest complained about this same very situation and I asked them this morning if you knew about almost 3 weeks ago why didn’t you handle it then and why would you rent this cabin out to somebody else knowing this?? I have not heard anything else back from them and no compensation as well.. I stayed up all night worrying about roaches and spiders and bugs in general..this was my by far worst wedding anniversary ever and I’ve only had 2…we work hard for our money not to throw it away and I told these people I chose them over 3 other cabin locations in the surrounding areas,guess jokes on me,right!!!
Jennifer G.
Se hospedó 1 noche en julio de 2025
