Pros: The location was fantastic for us. We could easily walk for food and the people-watching is unbeatable! And, of course, the beach. The apartment itself was clean and had all the basics. The mattresses and linens are very good.
Cons: The garage door keypad didn't work and they never fixed it while we were there. The three heating/AC units also did not work properly. We went back and forth through text and I finally insisted someone come and get the heat turned on. While the person was there, it was not working and she said "the HVAC people don't work on Sunday's, I'll have them come by tomorrow." Um...no, we've already spent one night without heat. I insisted on obtaining space heaters and low and behold, there were already some in the closets. Apparently this has been an issue before.
I've stayed at A LOT of VRBO's and the experiences are varied, obviously. This unit is managed by a company that has many properties in the area. There is nothing homey or personal about the space and nothing personal about dealing with them. There was no one in the upstairs unit and I asked if we could use the other side of the garage since it was unoccupied and they said "I refer you to your contract". Also, we asked for a late check-out (2 hours) and they refused saying "due to the potential of needing a quick turnover". There wasn't anyone booked the entire next week. They are just inflexible. Overall it was fine, but I would book through someone else next time.