Ranchos en San Fernando

“Hotel looked great upon arrival. After check in we noticed the phone inside the room was not working. Next no Internet wifi was available. Contacted front desk which brought a portable wifi unit which also did not work. Front desk tried to double charge us at check in. Next we went to the hotel cafa, only to learn more then half the items listed on menu were not available. The roof side pool was closed due to green water because they did not have chemicals onsite to treat it. Finally, the staff...

“It’s a paid access pool. We did not have time to use it. The staff are nice. I’ve seen family in the vicinity. ”

“Sad to say but the property was totally neglected. The toilet is dirty and the shower pipe and towel rack are broken. The ac has very dirty filter that’s why it can’t cool the room. The pull out bed can’t be pull as there was no space to pull out the bed. Smelly closet/wardrobe and overall very disappointing ”