Villas en San Juan

"Servicio excelente, atencion muy amable, la habitacion comoda."

"El ambiente del Hotel muy bueno en la Época de Carnaval . "

"I called to let the hotel know that i would be late for check-in. The clerk stated she wasn't seeing my reservation. Only upon giving my reservation number did they say they will call me back in 10min to verify my reservation. I waited 30min and no one called. When i called back the clerk then informed me that they found the reservation and the room was available. Upon arrival to check-in @7pm the room was not ready and we had to be reassigned another room (which worked out well for us in the long run as our neighbours was our friends). There was only 1 staff at the front desk who had to escort us to the room in addition to attend to other guests. Was given a code for the wifi however the wifi did not work. The tv has no cable and cannot access youtube or netflix without the wifi. We had to use our personal wifi to connect to the tv, very inconvenient. The bed room door did not close properly to allow for privacy from the sitting area, the shower door did not close properly so water kept getting on the bathroom floor and one of the window latch was broken. Breakfast staff was accommodating and friendly and the food was delicious. Overall some maintenence and upkeep needs to be done. The room was clean and tidy dispite the few issues. "

"EXCELENTE"

"Súper bien"

"PAGAMOS POR EXPEDIA EL DESAYUNO Y SUBIO LA TARIFA MUCHISIMO Y AUN ASI NO NOS HICIERON VALIDO EL DESAYUNO,ESTABAMOS TAN CANSADOS QUE NO QUISIMOS REALIZAR TRAMITES DE QUEJA"

"Excelente "

"Todo excelente, la comida en el restaurante es deliciosa pero es muy caro, tambien el desayuno por $40 usd! La habitación es perfecta y la cama inigualable. "

"Bueno me toco ir en una de reparaciones generales en el area del lobby y tenian una dinamica armada que inhabilito esta areas, Tuve un problema con el desayuno incluido que al final se resolvio pero de mis 7 noches 3 no incluyeron el desayuno y este lo pague a la carta . "