San Pedro Springs Park: Tours y Actividades

The hotel is clean and looks nice, however, I don’t think it’s worth the price, specially given that they overcharge for every additional detail beyond the basics: $40 for checking in before 4pm even if a room is just sitting there empty, and $69 per night for parking. Their inflexibility gives the guest a sense of hostility instead of a friendly welcome. I found the front desk service to be very mechanical, thus missing the human touch that any hotel, but more so a “luxury” hotel, should have. Even the valet parking attendants seem a bit aggressive. There are some details inside the room that are a bit run down (some furniture, the bathtub). I later stayed at a Drury hotel near the airport and the front desk service was much more welcoming and it is also newer and clean.

Good afternoon, we had high hopes of having an amazing time... Unfortunately, we were given a room where we easily found more than 20 cockroaches. We went to complain at reception and they did NOTHING. The staff only speaks their native language, and it's annoying because they don't even try. The phones don't work, and you have to go all the way to the front desk for anything. The pools are very nice, but honestly, the staff, the room, and the service left much to be desired.

El desayuno está increíble tiene mucha variedad y está delicioso, el olor de las habitaciones es un poco a humedad y las sábanas tenían pelos.