Villas en Santa Ana Pueblo

“Es un lugar hermoso para descansar y pasarla bien ”

“The property is beautiful, but their customer service is dismal, and their attitude is even worse. I booked for 5 nights, but stayed for 4, as I had to leave early. Even though at check-in I let them know this, I was taken aback when the smiling front desk person (s) told me that they would gladly change my reservation and that they would still charge me the last night in full as per their “policy.” Furthermore, they urged me to confirm my early departure and even sent a cleaning person to my...

“No duden en seleccionar este hotel, gran casino para vivirlo por la noche !!”

“Na”

“Everything was handled virtually and with total ease. The access codes worked, the room was immaculate, and engagement with stuff was professional and courteous, from start to finish.”

“El personal fue muy amable.”

“The staff were very helpful when we decided to change hotels but I was shocked that the room rate jumped more than $50 a night. Then we were charged $7 a day to park in THEIR lot. When booked I saw no mention of this additional fee. When I contacted customer service they did graciously reverse the charge. The facility itself was very nice. My only complaint was financial.”