6/10 Aceptable
Jeff or Leah J.
7 jun. 2025
No le gustó: Limpieza
Roaches in the kitchen
The location was wonderful, and the size of the house was great for our family. In addition the view of the beach and ocean was a positive. The grandkids loved swimming in the pool.Our family made the best out of questionable circumstances. The Spa did not work at all. The kitchen had roaches that came out when we were preparing our meals. I reported these issues to Alex, the property manager. Due to allergies with some of our grandchildren, I requested an exterminator not come while we were there. One of the showers in the Carriage house left a pool of water on the floor, one of the TV’s would not work and some black mold was visible in another shower( my daughter cleaned it). The beach toy garage was unclean and some of the items, (umbrella, wagon, beach toys) were broken and unusable. I swept out the garage before we left. The paddle boards were great, but needed cleaning before use. Alex, the property manager was very responsive and sent a team member to repair a door alarm leading to the pool and to address the shower leaking. The team member was very nice, but his effort did not fix the problem of water leaking onto the floor. My wife and I have used Vrbo for several years. This is our first experience with Modern Beach.
Jeff or Leah J.
Se hospedó 7 noches en mayo de 2025