The location of any of the Principado Hotels Chain is simply the best, not only because they are just three minutes walking from the Baquedano subway station - which connects the two main lines - red and green - but also because they are placed exactly in the borderline between the downtown zone and the famous Providencia neighbourhood . Just a ten minutes walk to the Cerro Santa Lucía, to the Cerro San Cristóbal and to the Fine Arts/Modern Arts Museum. Just two o three subway stations from the center of the city. Lots of restaurants (Patio Bella Vista, five minutes from there, is a must-go), drugstores, a few exchange houses and a near supermarket also surround the area. It seems to be safer to stay there than in the core of the downtown area.
About the cleaning, it was acceptable or good in everything regarding the corners and "non-visited" areas of the room, but poor in the current, daily parts: carpet reamained with the same particles from one day to the following; towels and sheets were not frequently changed and there was not any message if we should throw them on the floor if the change is wanted - I did this but I couldn't tell if it worked. The cleaning could also be better in the restaurant.
The buffet breakfeast is satisfying, above average for the hotel category. The waiters are kind.
Staff is really kind and helpful, very sensible to specific needs, including touristic ones.
I would only suggest the hotel manager to tell waiters of the restaurant appart on the ground floor to gently and silently remove its chairs inside late at night. They make unnecessary noise when people are sleeping (there are other options of more silent rooms to stay there , though).
Don't search luxury there, but a really nice bed and practicality for those who will stay the day off.
In general, I really feel I did the right choice and I was happy because there was no extra charges on the counter when I left, such as misunderstandings, besides what I payed to Hotels.com.
