4/10
Our family was so excited for this vacation, and so glad we were able to get an early check-in. From reservation to check-in was smooth and painless. However this excitement was short lived as we began to settle in. This place was filthy from dust to mold it seemed like one disaster after another. Mold in both bathrooms, shelves,fans and floors were covered in dust.Grandkids were unable to take baths, not only because of mold but the tub stopper did not work. Pipes under the kitchen sink came loose and flooded under the sink. The dryer did not work properly. Sent a message about issues and nothing was resolved. Only when I called was anything done about the dryer(which was unfixable) but nothing else. Upon check-out I did speak to someone about these issues again, and she apologized, and offered a discount or a free night if we booked with them again. For what we paid to rent the property, and all of the issues this does not seem like proper compensation.
Randie G.
Se hospedó 6 noches en mayo de 2025