Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 166 de 1003 opiniones" "
10 - Excelente
166
Puntuación de 8, es decir, Bueno. Basada en 278 de 1003 opiniones" "
8 - Bueno
278
Puntuación de 6, es decir, Aceptable. Basada en 225 de 1003 opiniones" "
6 - Aceptable
225
Puntuación de 4, es decir, Malo. Basada en 169 de 1003 opiniones" "
4 - Malo
169
Puntuación de 2, es decir, Terrible. Basada en 165 de 1003 opiniones" "
2 - Terrible
165
6.6/10
Limpieza
7.2/10
Servicio y personal
6.2/10
Servicios
6.0/10
Condiciones de la propiedad
6.2/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
Rosalio
19 ene. 2024
Rosalio
Se hospedó 1 noche en enero de 2024
Respuesta de Kevin, el 21 ene. 2024
Dear Guest Please Contact Hotel for your dissatisfaction. We do not see any comments. We offer verity of room types based on budget. Your selection was most economic room in Hotel , in future please contact front desk for possible upgrades .Thank you
10/10 Excelente
Marcela
25 nov. 2023
Marcela
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tom, el 28 nov. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
4/10 Malo
Raul Roberto Zepeda
Viaje familiar
12 ago. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sucia
Raul Roberto Zepeda
Se hospedó 1 noche en agosto de 2023
Respuesta de Tom, el 14 ago. 2023
We appreciate the review of your recent experience at our hotel and are sorry that you were not interested in staying after our front desk team found a room. We will research this matter further and should you have any questions, please reach out to a member of our management staff. The next time you are in the area we would love to have you come back and stay with us. Thank you once again for your comments.
10/10 Excelente
Ericka
Viaje familiar
29 ene. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es muy seguro limpio y tranquilo. Cerca de las carreteras y restaurantes.
Ericka
Respuesta de Tom, el 29 ene. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
2/10 Terrible
JUAN ANTONIO LOPEZ
Viaje en pareja
7 nov. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pésima atención del gerente muy prepotente, al quejarme de la limpieza me dijo que si quería un servicio de primera me fuera al hotel de enfrente
JUAN ANTONIO LOPEZ
Respuesta de Kevin, el 8 nov. 2022
Dear Guest , You stayed 3 nights with us 2nd day you received service in room , 3rd day you had do not disturb sign on door after you received towels from Housekeeper so they did not go in your room when you came that night late you were acting rude with front desk and demanding to change room because you did not get service. I assured you ( talked over the phone at 10 pm) to take personal responsibility to make sure that you will get service next day which we did provide. That night also when you did not get service we offer front desk to come to your room and take new linen and take trash out at 10 pm at time of your 1st complaint which when they came to your room you refused and tool extra towels instead. We apologize but we take full pride in our service and we are one of the very few hotels who still gives service everyday to stay over. If you are not from USA and not aware we would like to let you know that lots of hotels even full service no longer provides daily housekeeping service to stay over rooms unless asked for due to Labor shortages. We apologize that while explaining this to you , you may have misunderstood and interpreted differently. We hope you understand our situation and we tried our best to accommodate you, its unfortunate that language barrier and your misunderstanding have caused you to give us unfair rating. Thank you
2/10 Terrible
pedro
Viaje familiar
3 sept. 2022
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
pedro
Se hospedó 2 noches en agosto de 2022
Respuesta de Tom, el 3 sept. 2022
Please accept our sincerest apologies that your experience was less than satisfactory, it’s disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns, I assure you corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.
10/10 Excelente
Santiago
16 ago. 2022
Santiago
Se hospedó 1 noche en agosto de 2022
8/10 Bueno
Jose
13 jul. 2022
Jose
Se hospedó 2 noches en julio de 2022
Respuesta de Tom, el 14 jul. 2022
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
2/10 Terrible
Claudia Castillo
Viaje familiar con niños
29 dic. 2021
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Pésima limpieza, olía horrible, instalaciones muy descuidadas y maltratadas. Extremadamente sucio sin exagereración. No hay quien lo refule.
Claudia Castillo
Se hospedó 1 noche en diciembre de 2021
Respuesta de Tom, el 30 dic. 2021
Please accept our sincerest apologies that your experience was less than satisfactory, it’s disappointing to learn that we fell short of our goals in this instance. We appreciate you taking the time out of your busy schedule to share your concerns, I assure you corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business.
4/10 Malo
Eduardo
Viaje en grupo, Viaje familiar
25 oct. 2021
No le gustó: Limpieza y servicio y personal
Hotel Needs Better Customer Services
The recepcionist was rude and mad all the time. really bad customer services and the room has cockroaches.
you can find way better places to stay around for less money.
Eduardo
Se hospedó 1 noche en octubre de 2021
Respuesta de Kevin, el 28 oct. 2021
Dear Guest we apologize for your inconvenience, we have communicated with Hotel management and Front Desk to address your concern. We will also investigate and have Pest control company check into room you stayed to address any pest concern you may had as we could not find any pest in that room. Thank you for your stay
6/10 Aceptable
Vladimir
25 oct. 2021
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Barato pero No recomendable
Tenía un fuerte olor a condimentos la habitación como si cocinaran adentro y así olía la ropa de cama, es preferible pagar unos dólares más a los hoteles que lo rodean
Vladimir
Se hospedó 1 noche en octubre de 2021
Respuesta de Kevin, el 28 oct. 2021
Dear Guest ,Thank you for bringing your concern to our attention. We do not have any kitchenette rooms for any guest to cook inside room so we are not sure what smell you were referring to. We will have maintenance check and work on room you stayed to deodorizer it and possibly shampoo room carpet. Thank you for your stay
2/10 Terrible
Yanara
Viaje familiar
12 oct. 2021
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Mi mayor decepción..nada lo q se observa es lo real ..muy mala calidad
Yanara
Se hospedó 1 noche en octubre de 2021
Respuesta de Kevin, el 15 oct. 2021
Dear Guest, Please call Hotel for more clarification so we can serve our guests needs better. We apologize for not meeting your expectations.
8/10 Bueno
Vania
Viaje familiar
12 abr. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bueno
Calidad, limpieza, buen servicio.. regreso pronto
Vania
Se hospedó 1 noche en abril de 2021
Respuesta de Kevin, el 22 abr. 2021
Thank you for your stay. Hope to see you soon again.
8/10 Bueno
Cliente verificado
23 jul. 2019
Cliente verificado
Se hospedó 1 noche en julio de 2019
Respuesta de Tom, el 25 jul. 2019
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time.
6/10 Aceptable
Alicia
1 abr. 2019
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Pasable
Alicia
Se hospedó 1 noche en marzo de 2019
Respuesta de Tom, el 1 abr. 2019
Thank you for taking the time to give us a review.
6/10 Aceptable
Humberto
10 jul. 2017
Le gustó: Servicio y personal
Humberto
Se hospedó 1 noche en julio de 2017
2/10 Terrible
Cliente verificado
8 jul. 2017
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
tiene cucarachas sus desayunos de paquete horrible
tiene cucarachas sus desayunos de paquete horribles y el personal muy despota
Cliente verificado
Se hospedó 5 noches en junio de 2017
Respuesta de Kevin, el 19 ago. 2017
We are sorry about your experience please contact Hotel Direct so we can assist your needs.
4/10 Malo
Seok Whan, Mexico D.F.
28 abr. 2016
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
One day comfortable to stay
It was too far from San Marcos Premium Outlet.
Seok Whan
2/10 Terrible
Cliente verificado
12 abr. 2016
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pesimooo hotel
Terriblemente espantosa empezando por que el hotel queda en Seguin un pueblo diferente a San Marcos Texas como aparece en la pagina no aparecia la direccion en mi gps pues el satrlite ni lo encontro. Un hotel demasiado viejo pesimas condiciones en infraestructura totalmente desagradable mi experiencia alli..
Cliente verificado
6/10 Aceptable
Cliente verificado
29 jul. 2015
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Picudo
En la pagina de internet decia que el hotel estaba a 20 kms de San Marcos y resulto ser que eran millas, dentro de la habitacion habia como 10 grillos vivos y en el desayuno no jabia nada de fruta.
Cliente verificado
Respuesta de Kevin, el 10 oct. 2015
La distancia de el hotel a San Marcos esta medida por milas y son 20 milas no kms discuple la confuccion. Gracias por hosperarse con nosotros.
4/10 Malo
Ana
30 jun. 2015
No le gustó: Servicio y personal y condiciones de la propiedad
Ana
10/10 Excelente
willie
Viaje de negocios
28 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay
willie
Se hospedó 7 noches en abril de 2024
Respuesta de Tom, el 28 abr. 2024
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
8/10 Bueno
Diana
28 abr. 2024
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
This property wasn’t bad, but it wasn’t the cleanest I’ve ever seen
Diana
Se hospedó 1 noche en abril de 2024
Respuesta de Tom, el 28 abr. 2024
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
2/10 Terrible
Sharon
22 abr. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
You can see where there was water leaks, but did not get painted over or fixed. Peeling on the wall. Mattress was uncomfortable. Overall experience was terrible. We got up in the middle of the night and left.
Sharon
Se hospedó 1 noche en abril de 2024
Respuesta de Tom, el 22 abr. 2024
We appreciate the review of your recent experience at our hotel and are sorry that you were unhappy with your stay. We will research this matter further and should you have any questions, please reach out to a member of our management staff. The next time you are in the area we would love to have you come back and stay with us. Thank you once again for your comments.
2/10 Terrible
Diana
Viaje familiar, Viaje familiar con niños
21 abr. 2024
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very old and outdated. Carpet had a lot of stains, rooms smelled. Mattress was very old/used/uncomfortable. A/C was great, very cold.
Diana
Se hospedó 1 noche en abril de 2024
Respuesta de Kevin, el 21 abr. 2024
Dear Guest, Thank you for staying with us. We apologize that room was not as per your expectations. We are in process of remodeling and majority of our rooms have new Mattresses and Vinyl tile flooring and soon remaining will be done. We were fully booked on the day you stayed which may have you gotten non remodeled room. We apologize for your inconvenience,please contact hotel for special discount on your future stay at remodeled room. Thank you
8/10 Bueno
Teresita
20 abr. 2024
Le gustó: Limpieza y servicio y personal
Teresita
Se hospedó 1 noche en abril de 2024
Respuesta de Kevin, el 21 abr. 2024
Thank you for taking time to review. We hope to see you in your next trip.
10/10 Excelente
Darren
30 mar. 2024
Darren
Se hospedó 1 noche en marzo de 2024
Respuesta de Annette C, el 19 abr. 2024
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
8/10 Bueno
leon
24 mar. 2024
leon
Se hospedó 1 noche en marzo de 2024
Respuesta de Kevin, el 17 abr. 2024
Thank you for your Stay & Review
10/10 Excelente
John
Viaje de negocios
20 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So the front Desk person Annette was awesome. Great customer service.
John
Se hospedó 3 noches en marzo de 2024
Respuesta de Kevin, el 26 mar. 2024
Dear Guest, Thank you for recognizing our associate & putting out review. We appreciate your business and hope to see you again in your next visit
10/10 Excelente
Maryann
Viaje en grupo, Viaje de negocios, Viaje con mascota, Viaje familiar, Viaje familiar con niños
20 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lady at the front
desk is excellent. The
housekeepers are really good at their job. the Rooms are Clean and nice
Maryann
Respuesta de Kevin, el 26 mar. 2024
Dear Guest, Thank you for recognizing our associates & putting out review. We are proud of our working associates and their hard work. We appreciate your business and hope to see you again in your next visit
6/10 Aceptable
Teresa
Viaje en pareja
28 feb. 2024
Le gustó: Servicio y personal
I don’t like motels that still use bedspreads that aren’t cleaned after each guest
Teresa
Respuesta de Kevin, el 5 mar. 2024
Dear Guest , Thank you for choosing us for your stay. We would like to assure you that we take cleaning very seriously and each bedspreads as washed after Guest Checks out from room for extended stay periodically. We Thank you for your business and hope to see you again.
8/10 Bueno
William
28 feb. 2024
William
Se hospedó 2 noches en febrero de 2024
Respuesta de Kevin, el 26 mar. 2024
Thank you for your stay & taking time to review .
10/10 Excelente
Valeria
23 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Valeria
Se hospedó 2 noches en febrero de 2024
Respuesta de Kevin, el 28 feb. 2024
Dear Guest , Thank you for taking time post review. We hope to see you back in near Future.
4/10 Malo
Korie
Viaje en pareja
19 feb. 2024
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was food left in microwave, light by bed didnt work, tv sits to low to watch from bed.
Korie
Se hospedó 1 noche en febrero de 2024
Respuesta de Kevin, el 19 feb. 2024
Dear Guest, We apologize for inconvenience. We will follow up with our housekeeping & maintenance staff to avoid and future mistakes. Please contact hotel desk for any future reservation and we will make up for your inconvenience. Thank you
4/10 Malo
Isaiah
Viaje de negocios
16 feb. 2024
No le gustó: Condiciones de la propiedad
Rooms smell weird and the showers are dirty and thats by motle standards too
Isaiah
Se hospedó 1 noche en febrero de 2024
Respuesta de Kevin, el 20 feb. 2024
Dear Isaiah, We truly apologize for your experience. Please give us another opportunity to serve you at our best. Contact hotel front desk for you future needs. Thank you
10/10 Excelente
Belinda
Viaje familiar
12 feb. 2024
Friendly and clean environment
My family get to check in early.
Belinda
Se hospedó 1 noche en febrero de 2024
Respuesta de Kevin, el 13 feb. 2024
Dear Belinda, Thank you for your kind words and your business. We are really very thankful for supporting small family owned business like us.
10/10 Excelente
Robert
30 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The check in staff was very professional and still courteous. I believe the room met our needs and the value was met.
Robert
Se hospedó 2 noches en enero de 2024
Respuesta de Kevin, el 31 ene. 2024
Thank you for your Kind Review and Business. We hope to see you again soon.
8/10 Bueno
Donny
15 ene. 2024
Le gustó: Limpieza y condiciones de la propiedad
breakfast is shut down too early for weary travelers who cannot get up that early.
Donny
Se hospedó 1 noche en enero de 2024
Respuesta de Tom , el 15 ene. 2024
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity. Sorry to hear that you weren't able to enjoy the breakfast which is open till 9 AM.
6/10 Aceptable
Michelle
Viaje de negocios
8 ene. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Michelle
Se hospedó 1 noche en enero de 2024
Respuesta de Tom, el 8 ene. 2024
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
10/10 Excelente
Cliente verificado
4 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The room was very clean. Bed nicely made. Hotel staff very friendly. The only problem I had was with the temperature of the water in the shower. I couldn't get it regulated. So I took ywo lovely bubble baths!!! We will be staying again.
Cliente verificado
Se hospedó 2 noches en enero de 2024
Respuesta de Tom, el 8 ene. 2024
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
8/10 Bueno
jack
24 dic. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Not good!
The bulding and grounds are very old and need a lot of work inside and out and it wasthe worst breakfast I have ever eat in a motel.
jack
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kevin, el 2 ene. 2024
Dear Guest , Thank you for your stay. In order to provide guest best price we only serve complimetay breakfast with Coffee, Milk Cereals, Fruits , Juices , Waffles, Oatmeal , Bread with Codiments etc. We apologize for not meeting your expectation. Please feel free to reach out hotel management for your future needs. Thank you
10/10 Excelente
J.
23 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
J.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kevin, el 2 ene. 2024
Thank you for you Stay
10/10 Excelente
Priscilla
Viaje en pareja
17 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Priscilla
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kevin, el 2 ene. 2024
Thank you for your Stay
6/10 Aceptable
Maryann
17 dic. 2023
Le gustó: Limpieza y servicio y personal
Quiet, comfortable, clean room. Very courteous staff. Affordable, accessible to the highway and restaurants.
The tabletops were worn down and the hardware supporting the clothes rack was pulling out of the wall.
A good value overall
Maryann
Se hospedó 1 noche en diciembre de 2023
Respuesta de Kevin, el 2 ene. 2024
Dear Guest , Thank you for your stay. We are in process of replacing case goods and will get this done by end of this year. We hope to see you soon again.
6/10 Aceptable
Erin
8 dic. 2023
Erin
Se hospedó 2 noches en agosto de 2023
Respuesta de Kevin, el 2 ene. 2024
Thank you for your Stay
6/10 Aceptable
Terry
28 nov. 2023
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Terry
Se hospedó 2 noches en noviembre de 2023
Respuesta de Tom, el 29 nov. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
10/10 Excelente
Art
Viaje en pareja
26 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was close to matador stadium. Room was very clean and comfortable. Need a channel guide in room.
Art
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tom, el 28 nov. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
4/10 Malo
Kimberly
Viaje familiar
23 nov. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The blankets dont get changed as ours had make up all over it. Shower didnt work. Mold growing and bath tub dirty
Kimberly
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tom, el 27 nov. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity. We do apologize for the inconvenience during your stay, we will get out staff on the issues pointed out by you right away.
6/10 Aceptable
Jeff
6 nov. 2023
Le gustó: Servicio y personal
Decent place. It just seemed a little "worn out & used up".
Jeff
Se hospedó 3 noches en mayo de 2023
Respuesta de Tom, el 8 nov. 2023
Thank you for taking the time to give us a review. We appreciate you staying with us and hope to see you again next time you are in the vicinity.
4/10 Malo
Juanita
Viaje en pareja, Viaje con mascota
5 nov. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Description on line listed $15 per pet. When we checked in they charged $20 per pet. Went back showing on line fees but would not honor that advertised fee. Ceiling in bathroom falling and limited hot water
Juanita
Se hospedó 1 noche en noviembre de 2023
Respuesta de Tom, el 5 nov. 2023
We apologize for the inconvenience during your stay. Our pet fees have changed from 15 to 20 dollars for over a year and some of the websites still may have not updated it. Please refer to standard Wyndham Website for more accurate information. Thank you for staying with us.