4/10 Malo
Caleb N.
3 nov. 2025
My family and I reserved this cabin for my parents 60th birthday. We were willing to spend some extra for a nice cabin for the weekend. Overall visually the cabin is nice but inconveniences were found upon arrival that you not expect to have to deal with you spend the kind of money that was spent on this property. Issues are as follows-Multiple loos facets-Mold stains on outside furniture (Both of these issues had been previously stated in reviews)-Tear in white couch on balcony-Water leaking from top floor near shower entry through floor and into the master bathroom below.During the stay the management company was responsive to the reported issues however stated that these issues are “common” and can be “reoccurring” issues. When these issues are already previously stated in reviews it should not be reoccurring.After our stay I was advised by the management team that someone from the resolutions team would be in touch regarding some sort of credit due to all the inconveniences found during our stay. It has been over half a month and have not been notified of a resolution. I can only attribute that I am being avoided by the management company in hopes that nothing will have to be done.*Special note*While descending the stairs from the 2nd floor at this property the stairs easily blend in and can be missed as we had to 2 family members fall during our stay.
Caleb N.
Se hospedó 4 noches en octubre de 2025
