8/10 Bueno
Tara M.
30 sep. 2025
Le gustó: Limpieza
Perfect location right off the Parkway between Gatlinburg and Pigeon Forge. While the home was absolutely beautiful and immaculately clean, we drove 9 hours and got into town around 8 and realized I had not received check in instructions. Couldn’t contact the host, nor could VRBO customer service for over an hour. We sat in a parking lot until 9:30 before we finally made contact. The host said I must have overlooked the check in information because they had already sent it. When I asked when and to where, they responded with “through SMS 3 minutes ago”. The gaslighting was very frustrating considering we had been waiting for almost 2 hrs well after check in. Aside from that exchange, the host was helpful and offered recommendations. The view we looked forward to from the listing pictures was nonexistent and the bathtub didn’t hold water which we saw a prior guest had left a complaint on. Otherwise, the home was beautiful, well stocked, and very convenient to anywhere we wanted to go.
Tara M.
Se hospedó 4 noches en septiembre de 2025
