From the erroneous description to the nonexistent communication to the dangerous environment, this booking was a nightmare. For starters, we booked this stay because of the fireplace. Which is there, but according to the property guidelines after arrival, “is not to be used by guests.” We waited for check in information with no communication after numerous attempts. We contacted VRBO and they too were unable to contact the host. At 3;35 on the day of check in, we finally received check in info. Because of the late info, we didn’t arrive at the property until after dark. None of the house numbers are illuminated and we searched for over an hour to find the property. Upon arrival, the front porch was covered with 6” of snow snd the back with a sheet of ice. One of our party fell trying to enter the property. Upon entering the property, no hot water and no response from the host regarding safe entrance, hot water, and advertised fireplace. All in all a frustrating, dangerous, and cold vacation. If you see Grand Welcome Center as host, move on. VRBO cannot even make them make it right.