We contacted the property to know about the visitors allowance, and they never clarified it since we needed to verify the possibility of letting our family who live in St Augustine visit us or not. I had to call Vrbo and ask them to be in a conference, so Vacasa could finally say a limited amount of visitors, but it was all over the phone.
We also asked through the chat service to clarify about the bathrooms. The ad states a total of 3 are offered, but the website ZILLOW provides the info of 2.5 bathrooms for this property, so we needed to know that since the owners provide beds for up to 12 guests. They replied YES, 3 full bathrooms. It was the 1st LIE we found out on the 1st day.
We arrived on Friday evening to realize the bathroom problem, but we were tired from the trip, and we had a busy weekend ahead, so we let it go. WRONG as the next morning, we found out the dishwasher is full of rust, so we couldn't use it like that, and the trash pail stunk, so we knew that there was no cleaning co. before us.
They rent the house as fully equipped, but the dishwasher must have its whole rack changed, the coffeemaker seems to be picked up from the recycle bin since it pours all the ground coffee out, as well as, the knives that don't cut at all; but the biggest of all and most important is the MOLD in the WASHER. We found out on the last day, but it was too late to do anything, we needed to check out.
It is clearly a false advertisement, and I have pictures of everything I said.