I selected this residence for a Christmas retreat, hoping to share quality time with my mother. Unfortunately, the experience proved highly unsatisfactory, prompting an early departure due to mounting discomfort. Upon arrival, we encountered a lockbox on the door with a combination lock. Despite attempts to open it with the provided code, we were unsuccessful. Contacting Diane, the listed contact, she insisted on resetting the code, providing no clarity on the process for a manual lock. Despite sharing a photo of the lock, she failed to inform us it wasn't the intended one. After much frustration, we discovered another keypad on the lock, an unconventional feature.
Entering, a strong bleach odor permeated the kitchen, and one bedroom reeked of urine. Opting for alternative accommodations, we found the master bedroom's bathroom dirty, with hair in the shower. Bedding revealed unsightly stains and hair, necessitating caution during use. Stained towels in the bathroom further added to our disappointment. A message expressing our discontent received no response, indicative of a lack of concern.
Contrary to the description, the neighborhood felt unsafe. The next day, we explored the town briefly before deciding to leave. Despite notifying management via email, no acknowledgment was received. An email inquiring about check-in further suggested a lack of manual oversight, likely automated.
In summary, I cannot endorse this property.