Sala de estar en el lobby

Opiniones de Sleep Inn St. Robert-Fort Leonard Wood

2.5 out of 5
Sleep Inn St. Robert-Fort Leonard Wood
562 Old Route 66, St. Robert, MO

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 341 de 548 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 124 de 548 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 48 de 548 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 21 de 548 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 548 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Aliet

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Chelsea, el 15 feb. 2024
Dear Aliet, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Bueno

Marcoa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The only part I didn’t like was when requesting for a late check out the fee would be a consideral price not the price of a full night.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Chelsea, el 13 nov. 2023
Dear Donald, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We do apologize for the late check out fee policy. We hope that you understand this is just due to the extra time we need to take in order to prepare the room for the next guest. Please note that guest satisfaction is our #1 priority. We thank you again for your four-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

6/10 Aceptable

Marangely

Viaje de negocios, Viaje familiar
Le gustó: Servicios
No limpiaron el cuarto incluyendo el baño. Eso no buena higiene. El cuarto no estaba bien limpio. Es regular.
Respuesta de Dhaval, el 7 nov. 2022
Dear Marangely,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management and Staff of Sleep Inn St.Robert / Ft. Leonard Wood

10/10 Excelente

Herwin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien muy agradable y tranquilo el personal muy atento!!
Se hospedó 2 noches en septiembre de 2022
Respuesta de Dhaval, el 3 oct. 2022
Dear Herwin,Thank you for taking the time to review us regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St.Robert - Ft. Leonardwood

10/10 Excelente

Neisme

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Vhjbfetj
Se hospedó 3 noches en septiembre de 2022
Respuesta de Dhaval, el 30 sept. 2022
Dear Neisme,Thank you for taking the time to review us regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St.Robert - Ft. Leonardwood

10/10 Excelente

Charlotte

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gusto
Se hospedó 2 noches en mayo de 2022
Respuesta de Dhaval, el 12 jun. 2022
Dear Charlotte, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We thank you again for your five star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St. Robert / Ft. Leonard Wood

10/10 Excelente

Carmen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fui a la graduación militar de mi hijo y el trato las facilidades la habitación y el desayuno fue espectacular muy limpio y hermoso el lugar, pronto regreso
Se hospedó 2 noches en octubre de 2021
Respuesta de Dhaval, el 25 oct. 2021
Dear Carmen, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We thank you again for your five star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St. Robert / Ft. Leonard Wood

8/10 Bueno

Johana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and good customer service.
Se hospedó 5 noches en agosto de 2021
Respuesta de Dhaval, el 29 ago. 2021
Dear Johana, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We thank you again for staying with us and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St. Robert / Ft. Leonard Wood

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 3 noches en junio de 2021
Respuesta de Dhaval, el 5 jul. 2021
Dear Valued Guest, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us an we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We thank you again for your five star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St. Robert / Ft. Leonard Wood

6/10 Aceptable

Latyya

Dirty hot tub
Se hospedó 2 noches en mayo de 2024
Respuesta de Chelsea, el 8 may. 2024
Dear Latyya, We do apologize for the inconvenience caused to you by the jacuzzi tub not meeting your expectations. We will look into this to see with the tub. We appreciate your feedback and bringing this to our attention. We wish you the best in your future travels and hope that you will give us chance in the future to provide you exceptional service. Sincerely,Management Sleep Inn

8/10 Bueno

Mike

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property and fast efficient check in great room
Se hospedó 1 noche en mayo de 2024
Respuesta de Chelsea, el 5 may. 2024
Dear Mike, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy to hear you had a good experience with check in, as well as a clean, comfortable room! Please note that guest satisfaction is our #1 priority. We thank you again for your wonderful review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean, friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Chelsea, el 1 may. 2024
Dear Michael, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are happy to hear that our staff gave you the best service. We strive to give exceptional customer service, as we as a clean and comfortable environment for all our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Eivor

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Chelsea, el 28 abr. 2024
Dear Eivor, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

mike

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in was quick and they were extremely nice.
Se hospedó 1 noche en abril de 2024
Respuesta de Chelsea, el 7 abr. 2024
Dear Mike, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear that we gave you exceptional customer service while checking you in. We hope you enjoyed our hot breakfast as well. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Chris

Se hospedó 1 noche en abril de 2024
Respuesta de Chelsea, el 25 abr. 2024
Dear Chris, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Bueno

Lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and perfect for overnight stop
Se hospedó 1 noche en abril de 2024
Respuesta de Chelsea, el 4 abr. 2024
Dear Lori, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about the cleanliness of the facility. We strive to give a clean comfortable environment. Please note that guest satisfaction is our #1 priority. We thank you again for your four-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

6/10 Aceptable

Yvonne

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
Wasn’t aware that they were adjoining rooms and there were voices from behind the door that made it very uncomfortable as two women traveling alone. Wish we would have known this but other than that it was pretty conveniently located and easy to find/check in. Lady at front desk was very nice and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Chelsea, el 25 mar. 2024
Dear Yvonne, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please know that in the future, you can always address room issues at the front desk. We would have loved to move you to a room that might have been more comfortable. We appreciate your kind words about Chelsea. She is a valued member of our team. Please note that guest satisfaction is our #1 priority. We thank you again for your review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Gulshan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Chelsea, el 26 mar. 2024
Dear Gulshan, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Chelsea, el 25 mar. 2024
Dear Michael, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our staff. We value our team for the pride they take to give exceptional customer service. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Many dining options and Walmart within 5 min drive. Room was small but comfortable and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Chelsea, el 25 mar. 2024
Dear Daniel, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are glad you enjoyed how close the dining and shopping is. We appreciate your comments on our room. If the size is an issue, please address the front desk and we can see about an upgrade to ensure your comfort. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Bueno

Nelson

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en febrero de 2024
Respuesta de Chelsea, el 26 feb. 2024
Dear Nelson, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your four-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Bueno

Jennifer

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Considering the location it wasn’t horrible.
Se hospedó 2 noches en febrero de 2024
Respuesta de Chelsea, el 23 feb. 2024
Dear Jennifer, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your nice review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Amanda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everyone was nice . Checked in early ! Beds so soft and comfortable as well! We will stay again
Se hospedó 1 noche en febrero de 2024
Respuesta de Chelsea, el 12 feb. 2024
Dear Amanda, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our staff and beds. Please note that guest satisfaction is our #1 priority. We thank you again for your ten-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Amanda

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent for the price. On a roadtrip passing through and was having difficulty finding good reviews for hotel that was pet friendly. From other reviews this looked like our best option and it didn’t disappoint. Easy check in process and extremely friendly staff who was excited to greet our dog who was with us. Everything was very clean and room had all we needed. Property was well lit outside, easy to get to and felt safe.
Se hospedó 1 noche en febrero de 2024
Respuesta de Chelsea, el 8 feb. 2024
Dear Amanda, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our staff and facility. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Bueno

Sonya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Chelsea, el 8 feb. 2024
Dear Sonya, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Noraima

Viaje familiar
Excellent
Se hospedó 3 noches en enero de 2024
Respuesta de Chelsea, el 2 feb. 2024
Dear Noraima, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a good location for what we needed. Nothing over the top but a great place to sleep.
Respuesta de Chelsea, el 25 ene. 2024
Dear Jessica, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our facility. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
None better
Exceptional! Updated hotel with nice lobby, safe location near restaurants and highway, great eating area, very nice selection of breakfast food. Eggs and sausage were prepared well. My room was small, but it was all I needed. Nicrowave and refrigerator in good working order. Gym equipment was high quality and worked well. Hot coffee available 24/7. And staff was very friendly and helpful. I highly recommended this hotel.
Se hospedó 1 noche en enero de 2024
Respuesta de Chelsea, el 20 ene. 2024
Dear Thomas, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our staff, breakfast, and facility as a whole. Please note that guest satisfaction is our #1 priority. We thank you again for your awesome review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Nasbiyatu

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Chelsea, el 17 dic. 2023
Dear Nasbiyatu, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your awesome review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

james

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Chelsea, el 20 dic. 2023
Dear James, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A !!!! Highly recommended!! All the positive reviews about this hotel were true! First of all, the hotel staff was amazing and did everything they could to make our stay as pleasant as possible. From the night shift receptionist Chelsea who checked us in fast despite arriving late to the day Manager Jena who made sure we left with everything we needed before continuing our journey. Breakfast options were also good, healthy, and hearty. Thank you again! Keep up the good service! We’re definitely coming back!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chelsea, el 9 dic. 2023
Dear John, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We thank you for your kind words on the staff and breakfast. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Brenda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Chelsea, el 9 dic. 2023
Dear Brenda, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Beverly

Se hospedó 1 noche en noviembre de 2023
Respuesta de Chelsea, el 16 dic. 2023
Dear Beverly, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Tiffany

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My family and I had a great 3 night stay at this hotel. Staff was engaging, friendly and went the extra mile to make sure our stay was awesome. Breakfast each morning was one of our highlights. Saw a couple of pets and couldn’t even tell they were there. Excellent property.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Chelsea, el 26 nov. 2023
Dear Tiffany, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate your kind words about our breakfast. We strive to give the best possible varieties and service. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Jason

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property and value for the money. I would recommend for business or family.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Chelsea, el 24 nov. 2023
Dear Jason, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Rick

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Breakfast offered a great assortment of food from fruits to waffles and wraps for eggs & sausage. Will stay there again!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Chelsea, el 21 nov. 2023
Dear Rick, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate the kind words about our breakfast. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

4/10 Malo

Kelly

Se hospedó 2 noches en noviembre de 2023
Respuesta de Chelsea, el 9 dic. 2023
Dear Amy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

6/10 Aceptable

michael

Se hospedó 1 noche en noviembre de 2023
Respuesta de Chelsea, el 29 nov. 2023
Dear Michael, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Please contact the front desk to discuss the issue you had during your stay. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Cindy

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property manager Chelsea is phenomenal. Rooms were clean, comfortable, everything well maintained, pricing exceptional. Complimentary breakfast by Sandi is worth the early morning rise. Clean stations, plenty of breakfast options to choose from. If we find ourselves Fort Leonard Wood bound again this will definitely be our go to place!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Chelsea, el 5 nov. 2023
Dear Cindy, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Thank you for your kind words about our staff. They will be happy to hear they made your stay so pleasant. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Becky

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice clean hotel! Staff was very friendly! We stayed here when we drove to MO for my nephew's ARMY graduation! Great location! Courtney checked us out when we left she was very kind! Price is very fair! Definitely recommend staying here at the Sleep Inn!
Se hospedó 3 noches en octubre de 2023
Respuesta de Chelsea, el 30 oct. 2023
Dear Becky, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear our staff was good to you. They will be happy to hear your kind words. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Really clean and tidy.
Immaculate room. Simply immaculate. Friendly and fully competent staff and a nice hot breakfast. Lake check in with the night auditor was quick and efficient. Very very impressed.
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea, el 23 oct. 2023
Dear Michaell, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear you enjoyed our room and breakfast Please note that guest satisfaction is our #1 priority. We thank you again for your ten-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Jo

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed this property. It was clean and the staff was very friendly. Vanessa was very helpful upon check in. I would definitely stay there again.
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea, el 25 oct. 2023
Dear Jo, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate the kind words spoke about Vanessa. She is a valued member of the team and will love to hear she was such a help during your stay. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

2/10 Terrible

Tabatha

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
Hand prints all over cabnets, desk and bed table. Cat food? Under the main sink. Room was not swept never the less moped. Crumbs / lint debris. Hair in the shower. Toilet was dirty, has pee driblets on the seat.
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea, el 21 oct. 2023
Dear Tabatha, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We have addressed the concerns with our housekeeping department and would like to reach out to you in order to resolve these issues. Please contact the front desk as soon as you can. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience. Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Ronald

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had stayed in several other motel's in the area. This was the first one that advertised a full breakfast that was actually pretty good. All the other ones was a granolla bar and coffee. We will definitely stay here again.
Se hospedó 2 noches en octubre de 2023
Respuesta de Chelsea, el 21 oct. 2023
Dear Ronald, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear you enjoyed our hot breakfast. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Bueno

Tristan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We were on the 2nd floor and it was nice and quiet. The room and bedding were very clean. I would have given 5 stars however the shower knob wouldn’t turn all the way. The water temperature was ok to shower however it could have been a little warmer. Other than that it was a great stay and the staff were very friendly!
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea, el 19 oct. 2023
Dear Tristan, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are sorry to hear about the issues within the shower. We will get someone in there asap to address the concerns. Please note that guest satisfaction is our #1 priority. We thank you again for your four-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

katrina, jber

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very close to everything, stuff is so helpful and pleasant and nice rooms
Se hospedó 3 noches en octubre de 2023
Respuesta de Chelsea, el 18 oct. 2023
Dear Katrina, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are pleased to hear that our staff was pleasant to you and you enjoyed our rooms. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was fine
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea, el 28 oct. 2023
Dear William, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your five-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

10/10 Excelente

Jose

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de Chelsea, el 15 oct. 2023
Dear Jose, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your ten-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Limpieza
Dirty toilet
We booked two rooms. One was clean and fine. The other, the toilet had been used and not flushed, which indicated the room hadn't even been cleaned since the previous occupant.
Se hospedó 1 noche en octubre de 2023
Respuesta de Chelsea, el 9 oct. 2023
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope you will reach out to the motel directly so I can look into the matter of your second room not being to your standards. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood

8/10 Bueno

Teresa

Se hospedó 4 noches en septiembre de 2023
Respuesta de Chelsea, el 18 oct. 2023
Dear Teresa, Thank you for taking the time to review us regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Please note that guest satisfaction is our #1 priority. We thank you again for your four-star review and hope to see you again soon! Sincerely, Management and Staff of Sleep Inn St Robert/ Ft Leonard Wood