Áreas de la propiedad

Opiniones de Hôtel Reisen in The Unbound Collection by Hyatt

5 out of 5

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 393 de 521 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 89 de 521 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 22 de 521 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 521 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 7 de 521 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.2/10

Servicios

9.4/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

JOSE

Se hospedó 4 noches en agosto de 2023

10/10 Excelente

Rolando

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Preciosa vista frente al agua Bufet de desayuno muy bueno Lo único que no nos gusto fue el baño demasiado pequeño Muy incómodo
Se hospedó 5 noches en julio de 2023
Respuesta de Edita, el 13 sept. 2023
Dear Rolando, Thank you for sharing your feedback regarding your recent stay. We're delighted to hear that you enjoyed the beautiful view and our breakfast buffet.We apologize for the inconvenience you experienced with the bathroom size. Your comments are valuable to us, and we will certainly take them into consideration for future improvements.We hope to have the opportunity to welcome you back and provide you with an even more comfortable stay in the future.Hotel Reisen

10/10 Excelente

Angela, San Jose

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel muy cómodo para descansar y muy bien ubicar en la parte antigua de la ciudad
Se hospedó 2 noches en noviembre de 2022
Respuesta de Hotel Reisen, el 23 nov. 2022
Thanks for the nice review. Your opinions are important to us. Best Regards Team Reisen

10/10 Excelente

Luis Alejandro, Corregidora

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 2 noches en octubre de 2022
Respuesta de Hotel Reisen, el 21 oct. 2022
Thank you so much! We hope to see you soon again.

10/10 Excelente

Antonio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Vista estupenda, todo cerca a pie y opciones de transporte público.
Se hospedó 4 noches en julio de 2022
Respuesta de Hotel Reisen, el 2 ago. 2022
Thank you for your review, have a lovely day! Best regards, Team Reisen

10/10 Excelente

Ángel

Se hospedó 3 noches en mayo de 2022
Respuesta de Hotel Reisen, el 20 may. 2022
Dear Ángel, Thank you for your feedback, we really appreciate it.

4/10 Malo

SANTIAGO

Se hospedó 2 noches en mayo de 2022
Respuesta de Hotel Reisen, el 9 may. 2022
Dear Santiago, Thank you for your feedback we really appreciate it and if you wish to share with us what went wrong during your stay we would be happy to listen.

10/10 Excelente

Eduardo

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2021
Respuesta de Hotel Reisen, el 4 ene. 2022
Thank you, we appreciate the feedback!

10/10 Excelente

Alyssa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ideally located on the water with great views to the Modern Art Museum, completely walkable to Gamla Stan and all the restaurants, bars and shopping there. Highly recommend the bar, great cocktails, jazz the nights we were there, bar manager Denise was beyond wonderful. She explained much about the building and her part in designing the features of the bar, so impressive! Spa area was incredibly relaxing, sauna felt so good after being out walking, but be aware, when it’s time to close, the attendant will turn bright lights on, open the sauna door wide, and throw the pool cleaner into the plunge pool. Hurry up and gather your stuff, she is ready for you to get out! Up until that jarring ending, we were calm and winding down after a long day :) Front desk staff is helpful with arrangements and tickets, enjoyed talking to them and asking for recommendations. Really enjoyed an excellent stay!
Se hospedó 3 noches en abril de 2024
Respuesta de Victoria, el 29 abr. 2024
Dear Alyssa,Thank you very much for your amazing review and scores! We are truly happy to hear that you enjoyed your stay with us!We hope to welcome you back to us in the nearest future for another exceptional stay!Kind regards,VictoriaHotel Reisen

10/10 Excelente

Yasmeen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and great service
Se hospedó 5 noches en abril de 2024
Respuesta de Victoria, el 18 abr. 2024
Dear Yasmeen,We would like to thank you for your amazing score and we hope to welcome you back to us in the nearest future!Kind regards,VictoriaHotel Reisen

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rooms were clean and comfortable. Staff were friendly and helpful.
Se hospedó 3 noches en marzo de 2024
Respuesta de Victoria, el 14 abr. 2024
Dear David,Thank you very much for your feedback and your kind words! We look forward to welcome you back to another exceptional experience with us.Kind regards,VictoriaHotel Reisen

10/10 Excelente

alicia, CHICAGO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved this friendly & helpful staff…, Selma, Miguel , Paulo, Annalice and all others were beyond professionals at providing their services to each guest. Hotel is beautiful inside and out ! Together it becomes the most amazing must stay hotel for its iconic historical significance! located perfectly at the heart of old town!
Se hospedó 3 noches en abril de 2024
Respuesta de Victoria, el 18 abr. 2024
Dear Alicia,We would like to thank you for your very kind words about our team and that you had an amazing stay with us!We look forward to welcome you back to us in the nearest future for another exceptional experience!Kind regards,VictoriaHotel Reisen

10/10 Excelente

Herbert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fully in line with out expectations
Se hospedó 3 noches en abril de 2024
Respuesta de Victoria, el 18 abr. 2024
Dear Herbert,We are very happy to hear that we met all your expectations and that you enjoyed your stay with us! We look forward to welcome you back in the nearest future!Kind regards,VictoriaHotel Reisen

10/10 Excelente

JUAN MANUEL

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good Hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Victoria, el 18 abr. 2024
Dear Juan,We would like to thank you for kind review and amazing scoring!We hope to welcome you back in the nearest future!Kind regards,VictoriaHotel Reisen

8/10 Bueno

Oliver

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Bei dieser Unterkunft hat uns am meisten das freundliche und hilfsbereite Personal in allen Bereichen des Hotels beeindruckt. Wir sind als Familie mit unseren erwachsenen 2 Kindern gereist. 2 EZ und 1 DZ; 4 Übernachtungen. Warum allerdings ausgerechnet das DZ am kleinsten war, erschließt sich uns nicht. Ebenso das dieses DZ trotz zweimaliger Ankündigung nicht am Tag vor der Abreise gereinigt wurde, ebenfalls nicht. Na ja. Der in den Fotos dargestellte Pool, ist das Kaltwasserbecken der kleinen Sauna. Einen separaten Pool gibt es nicht. Ansonsten eine interessante Stadt mit einem zentralen Hotel. Wir konnten Alles zu Fuß erschließen.
Se hospedó 4 noches en marzo de 2024
Respuesta de Victoria, el 13 abr. 2024
Dear Oliver,Thank you for taking your time to give us a feedback.We are very happy to hear that you enjoyed your stay with us and I will definitely forward your kind words about our team.We look forward to welcome you back in the nearest future! Kind regards,VictoriaHotel Reisen

10/10 Excelente

Rochelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good stay and everyone was helpful. The room was clean and comfortable. The heater wasn't working but we were only there for one night and the blankets kept us warm. The receptionist got maint. there as soon as we told her. I'd stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Victoria, el 21 mar. 2024
Dear Rochelle,Thank you for your review and amazing scores!We are very happy to hear that you had a good stay with us.We are truly sorry for the inconvenience that you experience with the heat in the room and we have forwarded your message to our maintenance manager for further actions to be taken.We hope to welcome you back soon and deliver an experience that exceeds your expectations.Kind regards,VictoriaHotel Reisen

10/10 Excelente

Rebecca Claire

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I chose one of the sea view rooms that was slightly more expensive, and smaller, then the other rooms, but it was worth it to see the gorgeous view of the city in the sunshine. The staff were very helpful and polite, the food in the hotel restaurant was the best meal we had in Stockholm and priced very well in such an expensive city. We didn’t have time to visit the spa sadly but looked lovely.
Se hospedó 3 noches en marzo de 2024
Respuesta de Victoria, el 11 mar. 2024
Dear Rebecca,Thank you very much for your fantastic review and scoring!We are very happy to hear that you had a pleasant stay here with us in Stockholm and that you enjoyed your experience in our restaurant.We will forward your kind words to our chef in the restaurant.We hope to welcome you back for another amazing stay with us and maybe this time you will find the time to visit our lovely spa!Kind regards,VictoriaHotel Reisen

10/10 Excelente

Vaughn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff at this hotel made our stay utterly fabulous. From arranging spa services to going the extra mile to outsource a bakery for special cake delivery, they couldn't have been more polite, kind, patient and accommodating!
Se hospedó 2 noches en marzo de 2024
Respuesta de Victoria, el 8 mar. 2024
Dear Vaughn,Thank you very much for your fantastic review!We are happy that you enjoyed your stay with us and we look forward to welcome you back in the future!I hope the cake was delicious!Kind regards,VictoriaHotel Reisen Stockholm

10/10 Excelente

Wendy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel. Brilliant location. Superb staff.
Se hospedó 4 noches en febrero de 2024
Respuesta de Victoria, el 2 mar. 2024
Dear Wendy,Thank you very much for your fantastic review!We are happy that you enjoyed your stay with us and we look forward to welcome you back in the future!Kind regards,VictoriaHotel Reisen Stockholm

10/10 Excelente

Armando

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent service, good breakfast and bar. The room was very clean, best bed until now!
Se hospedó 2 noches en febrero de 2024
Respuesta de Victoria, el 22 feb. 2024
Dear Armando,Thank you so much for your amazing review! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our bed to be the best bed until now! It's wonderful to know that our excellent service, good breakfast, and the bar met your expectations. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future.Kind regards,VictoriaTeam Reisen

10/10 Excelente

Nathalie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
xxx
Se hospedó 3 noches en febrero de 2024
Respuesta de Elise, el 24 feb. 2024
Hi Nathalie,Thank you for the wonderful review! We're delighted to hear that you rated your experience a perfect 5 out of 5. Your satisfaction is our top priority, and we're thrilled that we met your expectations during your stay with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Elise, el 24 feb. 2024
Hi Thomas,Thank you for the excellent review! We're thrilled to hear that you rated your experience a perfect 5 out of 5. Your satisfaction is our utmost priority, and we're delighted that we were able to meet your expectations during your stay with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 Excelente

Stuart

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel was pretty much perfect with excellent staff and the location is excellent. We will visit again in the summer and will definitely stop here
Respuesta de Victoria, el 22 feb. 2024
Dear Stuart,Thank you for your amazing rating! We're thrilled to hear that you had a perfect experience at our hotel. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another exceptional stay in the summer!Kind regards,VictoriaTeam Reisen

6/10 Aceptable

Kristofer

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Victoria, el 2 mar. 2024
Dear Anonymous,Thank you very much for your fantastic score and we will see you again soon hopefully!Kind regards,VictoriaHotel Reisen Stockholm

8/10 Bueno

Therese

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Elise, el 3 feb. 2024
Kära Therese,Tack för ditt omdöme och en stark åtta av tio! Vi uppskattar att du tog dig tid att dela din erfarenhet. Om det finns några specifika områden där vi kan förbättra eller om det fanns särskilda aspekter som du uppskattade, var vänlig att låta oss veta. Dina insikter är värdefulla för oss, och vi strävar efter att göra varje gästs vistelse ännu bättre. Vi ser fram emot att få nöjet att välkomna dig tillbaka för en ännu mer njutbar upplevelse.Vänliga hälsningar,Team Reisen

10/10 Excelente

Bjørn

Se hospedó 2 noches en enero de 2024
Respuesta de Elise, el 3 feb. 2024
Dear Bjørn,Thank you for your outstanding 10 out of 10 rating! We're thrilled that you had such a fantastic experience at our hotel. If there are specific highlights or aspects that contributed to your perfect rating, we would love to hear more about it. Your satisfaction is our utmost priority, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay in the future.Warm regards,Team Reisen

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Riktigt bra 👍
Trevligt hotell med ok gym och fin bastu med skönt svalkande pool. God mat på restaurangen och god frukost 👍 Vi kommer garanterat tillbaka.
Se hospedó 1 noche en enero de 2024
Respuesta de Elise, el 3 feb. 2024
Kära Robert,Tack så mycket för din fantastiska recension och de generösa 10 av 10! Vi är glada att höra att du uppskattade vårt trevliga hotell, gymmet, den härliga bastun med den svalkande poolen och såklart den goda maten på restaurangen samt frukosten. Det gläder oss att du planerar att komma tillbaka, och vi ser fram emot att få välkomna dig igen!Vänliga hälsningar,Team Reisen

10/10 Excelente

Fredrik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Karen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en enero de 2024
Respuesta de Elise, el 24 feb. 2024
Dear Karen,Thank you for your wonderful review! We're delighted to hear that you rated your experience with us a perfect 5 out of 5. Your satisfaction is our utmost priority, and we're thrilled that we were able to meet your expectations during your stay.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 Excelente

Christopher

Se hospedó 5 noches en diciembre de 2023
Respuesta de Elise, el 3 feb. 2024
Dear Christopher,Thank you for your amazing 5 out of 5 rating! We're thrilled to hear that you had a fantastic experience at our hotel. If there are specific highlights or aspects that stood out during your stay, we'd love to know more. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Team Reisen

10/10 Excelente

Riley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Elise, el 24 feb. 2024
Dear Riley,Thank you for the fantastic review! We're thrilled to hear that you rated your experience a perfect 5 out of 5. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your stay with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Wonderful stay here during holidays. Very clean and pretty. The spa was such a nice surprise. Walking distance to everywhere!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Elise, el 3 feb. 2024
Dear Michelle,Thank you so much for your amazing 5 out of 5 review! We're thrilled to hear that you had a wonderful stay with us during the holidays. It warms our hearts to know that you found our hotel clean and pretty, and that the spa was a pleasant surprise for you. We take pride in our convenient location, and it's fantastic to hear that it added to your overall experience. We appreciate your kind words and look forward to welcoming you back for another delightful stay.Best regards,Team Reisen

10/10 Excelente

Ola

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Elise, el 3 feb. 2024
Kära Ola,Tack för din perfekta 10 av 10-betyg! Vi uppskattar verkligen över att höra att du hade en så fantastisk upplevelse på vårt hotell. Om det finns något specifikt som imponerade på dig eller om du har några förslag till förbättringar, hör gärna av dig med mer information om din vistelse. Din tillfredsställelse är vår högsta prioritet, och vi ser fram emot att ha nöjet att välkomna dig igen i framtiden.Vänliga hälsningar,Team Reisen

10/10 Excelente

Monika

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Elise, el 3 feb. 2024
Dear Monika,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had an excellent experience at our hotel. If there are specific highlights or aspects that made your stay memorable, please feel free to share. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Team Reisen

10/10 Excelente

Ingrid

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is built on a historic building but it was incredibly clean, comfortable and cozy. We did not get any eerie vibe at all. Staff were very professional and friendly. Location is 2min walk away from the Royal Palace and right in the middle of the old town, Gamla Stan. Definitely recommend to stay here!
Respuesta de Elise, el 3 feb. 2024
Dear Ingrid,Thank you for taking the time to share your wonderful 5 out of 5 review! We are thrilled to hear that you enjoyed your stay in our historic building and that the cleanliness, comfort, and coziness met your expectations and we appreciate your kind words about our professional and friendly staff. Being just a 2-minute walk away from the Royal Palace and located in the heart of Gamla Stan adds to the charm, and we're delighted that you would recommend staying with us. We look forward to welcoming you back for another fantastic experience!Warm regards,Team Reisen

6/10 Aceptable

Siu Chung Kevin

Se hospedó 1 noche en diciembre de 2023
Respuesta de Elise, el 3 feb. 2024
Dear Siu Chung Kevin,Thank you for sharing your feedback and giving us a rating of 6 out of 10. We appreciate your honesty and would love to learn more about your experience. If there are specific areas where we can improve or if there were aspects that didn't meet your expectations, please feel free to provide more details. Your insights are valuable to us, and we are committed to enhancing our guests' experiences. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regards,Team Reisen

10/10 Excelente

Marianne

Viaje familiar
Se hospedó 2 noches en diciembre de 2023
Respuesta de Elise, el 25 dic. 2023
Kära Marianne, Tack så mycket för din fantastiska 10/10 recension! Det gläder oss enormt att höra att du hade en sånn positv upplevelse. Vi ser fram emot att få välkommna dig tillbaka för en lika underbar upplevelse i framtiden. Med vänliga hälsningar,Team Reisen

10/10 Excelente

Anette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elise, el 23 dic. 2023
Kära Anette,Tack för din fantastiska 10/10 bedömning! Vi är glada att höra att du hade en underbar upplevelse under din vistelse. Om du har några specifika kommentarer eller förslag att dela med dig av, tveka inte att berätta. Vi strävar alltid efter att göra våra gästers upplevelser ännu bättre.Vi ser fram emot att välkommna dig igen i framtiden. Vänliga hälsningar,Hotel Reisen

8/10 Bueno

Ross

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice but far too noisy
A nice hotel and great location. Service was friendly. Main issue was with the room - it was 1st floor and window opened onto the small lane beside and we were woken at 5:30am and 7am when deliveries and bin pickups happened. Far too noisy.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Elise, el 25 dic. 2023
Dear Ross, Thank you for your honest and overall positive review, we're delighted to hear that you found our location and service great. We apologize for the disturbance caused by the street noise during your stay. If you decide to return, please let us know in advance, and we'll do our best to allocate a room away from any potential noise. Your satisfaction is important to us, and we look forward to the opportunity to enhance your experience on your next visit. Thank you for choosing our hotel. Warm regards, Team Reisen

10/10 Excelente

Joachim

Viaje familiar
Jul 2023
Det var så fint hotel, dejligt beliggende i gamle stad. Gode værelser og lækkert med Nordic suite. Med sauna og badekar. Der er dejligt spa i kælderen, men havde ikke brug for dette.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Elise, el 3 feb. 2024
Dear Joachim,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay at our hotel and found the Nordic suite to your liking. It's wonderful to know that the location, rooms, and amenities, including the sauna and bathtub, met your expectations. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future.Best regards,[Team Reisen

10/10 Excelente

Anders

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Helg i STOCKHOLM
Mycket fint hotell med suveränt läge.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Team Reisen, el 18 dic. 2023
Hej Anders, Tusen tack för din fina recension. Vi är så glada att höra att du uppskattade din vistelse hos oss.Ser fram emot att välkomna dig tillbaka snart igen!Med varma hälsningar

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastiskt
Jättefint läge och fantastiskt boende alldeles bredvid slottet. Nära till allt Stockholm har att erbjuda och fina lokaler.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Team Reisen, el 18 dic. 2023
Hej Martin, Tusen tack för din positiva recension, vi hoppas att vi får möjlighet att välkomna dig tillbaka snart igen. Med varma hälsningar

10/10 Excelente

Mia

Se hospedó 1 noche en diciembre de 2023
Respuesta de Elise, el 26 dic. 2023
Dear Mia,Thank you for the perfect 10/10 review! We look forward to welcoming you back. Warm regards, Hotel Reisen

10/10 Excelente

Sindre S

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de Elise, el 26 dic. 2023
Dear Sindre, Thank you for the perfect 10/10 rating! We look forward to welcoming you back. Warm regards,Team Reisen

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Elise, el 23 dic. 2023
Dear John, Thank you for you 5/5 rating! We're glad to hear that you had a great experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. We're always striving to make our guests' experiences even better. We look forward to welcoming you again in the future. Best regards, Hotel Reisen

10/10 Excelente

Janette Elizabeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel though the room was perhaps somewhat smaller than I had anticipated. Great location in the Old Town. Lovely breakfast.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Team Reisen, el 18 dic. 2023
Dear Janette, Thank you very much for taking the time to leave us with you kind review. We are happy to hear that you have enjoyed your stay with us, and hope to see you back with us soon again. Warm Regards

10/10 Excelente

Patrik Sleepy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Elise, el 24 feb. 2024
Dear John,Thank you for your glowing review! We're thrilled to learn that you rated your experience with us a perfect 5 out of 5. Your satisfaction is our top priority, and we're delighted to have met your expectations during your stay.We look forward to welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to reach out.Warm regards,Team Reisen

10/10 Excelente

Matty

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Respuesta de Victoria, el 2 mar. 2024
Dear Matty,Thank you very much for the amazing score!We are very happy to see that your stay was very enjoyable and we look forward to welcome you back in the nearest future!Kind regards,VictoriaHotel Reisen Stockholm