Hoteles cerca de Storyhouse en Chester

“Helpful staff and good amenities”

“La habitación estaba sucia, el baño también, no servía el teléfono, no limpiaban la habitación. Pedí todos los días que repararan el teléfono y en mis 3 días de estancia, no repararon nada, por lo tanto, si necesitabas limpieza o shampoo o algo, tenías que ir directamente al escritorio a pedirlo, aunque no harían caso ya que solo lo escribían y no hacían nada. De los peores hoteles de esta cadena que regularmente son muy buenos hoteles.”

“Thr Hotel was ok, but I"ve had a big prpblem with EXPEDIA. DON'T BOOK WUITH THEM !!! I had to leave the Hotel after the first night because I have a sight disability and it was difficult for me to reach the room. The Hotel was ok with it and told me they didn´t opose to the return of the money I had paid for the resting 4 nights. But Expedia don't want to return it to me. So, they keep 726 pounds that don't belong to them. I think I'll have to sue Expedia. ”

“El hotel está super bien ubicado para poder ir caminando al centro de Chester y el Market está literalmente a media cuadra y hay de todo incluyendo muy buenos desayunos. Pero la entrada al hotel casi que da miedo, es un medio sótano oscuro y muy sucio y maloliente. Las indicaciones para llegar a la recepción no son claras o hasta creo inexistentes por lo que uno se siente perdido e inseguro después de pasar esa entrada terrible. Fuimos al restaurante y aparte del servicio muy amable la comida...

“Limpieza”

“Nos dieron cuartos viejos con colchones del siglo pasado, olían a caño y se les metía el frío y el ruido, hay una sección que se ve nueva y nos dieron la peor por coincidencia? Porque creen que los mexicanos traemos plumas o porque como vienes con hotels.com ya no puedes hacer nada”

“Todo excelente. Rápido checkin”

“El personal fue muy amable y nos ayudó con varios problemas.”

“Room was great for four of us after a day at the zoo and before a city visit the next day. Good walkable location. A small issue getting access but sorted by the host on the phone. Beware: there is NO parking at the property- I booked as it was a highlighted feature but there is no parking here. We were given advice by the host to park across the road in the Delamere car park which was fine (£9.50- arrived 8pm left next day at 2pm) but just an error on Expedia. Found the room quiet and warm....

“Friendly, professional and caring management. Traveling with my handicapped father and the management team was compassionate and very supportive. A+++ experience. I recommend the hotel for those with handicapped family who wish to enjoy a respectful and caring experience.”

“The room was very noisy because there were a lot of people drinking under our window until 4 am do we couldn’t sleep.”

“Perfect for what we needed for an overnight stay in Chester, plus loads of great amenities. However it was very warm in the rooms but it was an exceptionally hot day”