Dear Luz, Thank you for taking the time to evaluate your stay. We appreciate your positive feedback about our hotel's convenient location near the airport and that you enjoyed our spacious rooms. Thank you for choosing us, and we wish you safe travels and a wonderful experience.Sincerely,Hotel Management

Dear Brenda, We want to thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review and that you found our hotel so comfortable and spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Sincerely,Hotel Management

Lazara, thank you for taking the time to evaluate your stay. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and with our pest control provider to make sure we prevent such reoccurrences. We also want to share with you that We are a non-smoking hotel, but on a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management

Matteo, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for your review. We are disappointed to read about your experience and apologize for the issues you had with your reservation. We are reviewing this with our front desk team to see what went wrong, so we can avoid this in the future. We hope you will consider this as an isolated event and will give us another opportunity to provide you with a wonderful experience. Sincerely, Hotel Management

Keila, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management

Thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a great stay and that you were impressed with our ideal location and the value we offer. It was a pleasure hosting you, and we look forward to seeing you again soon. Thank you for the kind recommendation. Sincerely, Hotel Management

Thank you for your feedback. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused, and we hope you will return for the perfect stay you deserve. Sincerely, Hotel Management

Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management

Jennifer, thank you for your review. We apologize for the odor you experienced during your stay. We work hard to provide a clean and comfortable environment, and we are sorry the smell compromised your experience. Your feedback will be shared with our housekeeping team for review and action. Also, we regret your disappointment with our housekeeping policy and are sorry our breakfast was not to your expectations. We will share your valuable comments regarding our grab-and-go breakfast with our Brand Leaders so that they can make necessary changes. On a positive note, we are glad you liked our convenient location. We value your concerns and hope to have another chance to prove ourselves. Sincerely, Hotel Management

Thank you for your review. We are sorry our hotel's accommodations and service did not meet your expectations. Your feedback is discussed with the appropriate individuals ensuring we take the necessary steps to improve the quality of not only our service but also our facilities going ahead. We value your comments and truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management

Fatima, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will make note of your feedback as we plan our breakfast offerings. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for staying with us and for posting your kind remarks about our hotel, Extended Stay America. It is lovely to read you not only enjoyed our excellent service but also you liked our clean and comfortable accommodations. It was a pleasure having you stay with us, and we hope you will choose us again. Sincerely, Hotel Management

We are truly sorry for the cleanliness issue you experienced in both of your rooms and regret the inconvenience it caused. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. Your feedback regarding the breakfast offerings has been shared with our brand leaders to determine new breakfast choices. We are very sorry and hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management

Luis, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

Thank you for taking the time to review your stay with us. We are concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. Our staff's top priority is to provide a clean environment for our guests, and we are sorry that did not happen during your stay. Once more, we do apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

Dear Robert, We are genuinely sorry to hear about your experience during your recent stay. The presence of pests in our rooms is deeply concerning, as is the condition of the amenities provided. Your comfort and well-being are paramount, and we apologize for falling short in maintaining our standards in this regard. We take issues of cleanliness and maintenance very seriously and will be addressing these concerns promptly with our team. Please accept our sincerest apologies for any discomfort or inconvenience caused. If there's anything further we can do to assist you or if you have any additional feedback, please don't hesitate to reach out. Your satisfaction is important to us, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel Management

Dear Shayla, It is wonderful to read your review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments will be shared with our team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay!Sincerely,Hotel Management

Dear Jim, Thank you for choosing us for your recent visit to the city. We apologize for the disappointment you experienced with our breakfast offerings. Providing a satisfying start to your day is important to us, and we regret that we fell short of your expectations. Your feedback is valuable, and we'll explore ways to enhance our offerings. We value your comments and hope to welcome you back soon.Sincerely,Hotel Management

Dear Joseph, We sincerely apologize for the issues you encountered during your stay. Your experience does not reflect the high standards we strive to maintain. We are promptly addressing these cleanliness and odor concerns to prevent future occurrences. We regret that your visit was not satisfactory and hope you will give us another opportunity to provide you with the quality stay you deserve.Sincerely,Hotel Management

Dear Savannah, Thank you for your feedback and for bringing these concerns to our attention. We apologize for any inconvenience caused by the issues you experienced during your stay. Providing a comfortable and secure environment is important to us, and we are addressing these matters with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future. Sincerely,Hotel Management