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Opiniones de Hilton Tampa Downtown

3.5 out of 5
Hilton Tampa Downtown
211 N Tampa Street, Tampa, FL

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 453 de 1010 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 255 de 1010 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 147 de 1010 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 83 de 1010 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 72 de 1010 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

7.6/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Karina M

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023
Respuesta de Erandell, el 22 may. 2023
Thank you for the 10 out of 10 review.

10/10 Excelente

Fabiana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2023
Respuesta de Erandell, el 22 feb. 2023
We appreciate the 10 out of 10 review of the hotel. We look forward to welcoming you back again.

10/10 Excelente

Alvaro

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

johanny

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanto ❤️
Se hospedó 1 noche en mayo de 2022
Respuesta de Erandell, el 13 jun. 2022
Thank you for the 5 out of 5 review. We look forward to your return visit.

10/10 Excelente

FARHILDA

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Me gusto mucho
Se hospedó 1 noche en mayo de 2022
Respuesta de Erandell, el 13 jun. 2022
Thank you very much for the 5 out of 5 review. We look forward to your return stay!

10/10 Excelente

Kenia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2021

2/10 Terrible

Cliente verificado

Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
La limpieza terrible, cuando abrimos la puerta de la habitación estaban tiradas en el piso las toallas mojadas y sucias del huésped anterior. Que desagradable!!!
Se hospedó 1 noche en abril de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en septiembre de 2019
Respuesta de Andrew L - Front Office Manager, el 18 oct. 2019
Thank you Anonymous for taking time to share your experience. We appreciate your generous score of 5 out of 5 and hope to see you again soon.

4/10 Malo

Cliente verificado

Viaje de negocios, Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Escaso servicio, en la piscina un domingo, sin personal. En el bar con prisas para cerrar. La habitación bastante pequeña para su precio y la categoría del hotel. En general buscaremos otras opciones en Tampa la próxima vez.
Se hospedó 2 noches en julio de 2019

8/10 Bueno

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The rooms, staff, bathrooms and amenities were really lovely. Lone female travelled with a child and I felt very safe in and around the hotel. The room and bathroom were small but very clean and comfortable. Negative points were that the pool bar wasn’t open during the week and that wasn’t made very clear (albeit was in the literature) and the hot tub was not well maintained - water level was low and there was green scum on the tiles (and cigarette butts on the steps both times we went) overall a great price and location.
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Nevert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and value for money versus other properties. Nice size room and beds.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service , el 26 mar. 2024
Thank you for your review, Nevert. We are glad to hear that you enjoyed location, and the size of our rooms and beds. We hope to welcome you back again soon for an even better experience.

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service , el 27 mar. 2024
Thank you for your high review, Jessica! We are delighted to know that you enjoyed your experience. It was our pleasure to serve you and we hope to welcome you back again soon.

10/10 Excelente

Derek

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing hotel. I’ll definitely be staying here again
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service , el 19 mar. 2024
Thank you for your review, Derek! We are thrilled to know that you enjoyed your experience. We look forward to serving you again soon.

10/10 Excelente

Bryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love downtown atmosphere
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer service , el 12 mar. 2024
Thank you for choosing us, Bryan! We are glad that you enjoyed your stay, and the downtown atmosphere. It was our pleasure to welcome you and we hope to do so again soon.

8/10 Bueno

Ronald, Reidsville

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer service , el 12 mar. 2024
Thank you for your rating, Ronald. We are glad that your overall stay was positive. However, if you have any specific suggestions about how we can earn that final star, please reach out to us. We hope to welcome you back again soon for an even better experience.

8/10 Bueno

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service , el 7 mar. 2024
Thank you for your rating, Kathryn. We are glad to see that your overall experience was positive. However, if you have specific feedback about ho we can earn that final star, please reach out to us. We hope to welcome you back again soon for an even better experience.

4/10 Malo

emilie

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service , el 25 mar. 2024
Thank you for your rating, Emilie. We are sorry to learn that your time with us did not meet our high standards. If you have specific feedback on how we can improve, please reach out to us. We hope to have an opportunity to regain your trust, and provide you with the excellent experience you deserve in the future.

10/10 Excelente

Mayra

Se hospedó 2 noches en febrero de 2024
Respuesta de Customer service , el 21 mar. 2024
Thank you for your high rating, Mayra! We are thrilled to know that you enjoyed your experience. We hope to welcome you back again soon for another wonderful stay.

10/10 Excelente

Vincent

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My sink was a l clogged a little but it was resolved quickly. Staff were friendly and attentive to visitor needs.
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service , el 21 feb. 2024
Thank you for choosing us, Vincent! We appreciate your 5 star rating and your mention of how quickly we resolved the issue with your sink. It’s great to hear that our staff was friendly and attentive. It was our pleasure to serve you, and we hope to welcome back again soon for another wonderful experience.

10/10 Excelente

Renee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed at this hotel to attend an event at Amalie Arena, location was perfect and there's a free trolly that takes you there. Room was clean, and had no smells like some hotels. My only complaint is they texted me after I checked out to receive my Hilton Honors bonus points when I called to have them applied they stated it could only be done in person. I explained to them they sent a text hours after I left and the front desk made no mention of this. Guest Services still did not agree to award me my points.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service , el 6 feb. 2024
We're glad to hear that the hotel's location and cleanliness met your expectations during your stay for the event at Amalie Arena, Renee. However, we apologize for the inconvenience you experienced regarding the Hilton Honors bonus points. We'll be sure to share your feedback with the management team to ensure better communication and resolution processes. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless experience.

8/10 Bueno

Andrea

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer service , el 21 mar. 2024
Thank you for choosing us, Andrea. We are glad that your overall stay was positive. However, if you have feedback about how we can improve, please reach out to us. We hope to welcome you back again soon for an improved experience.

4/10 Malo

Joshua

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service , el 5 feb. 2024
Thank you for your rating, Joshua. We are disappointed to see that your time with us did not meet our high standards. If you have specific information you can share about how we can improve, please reach out to us. We hope to have another opportunity to welcome you back in the future, and provide you with the wonderful experience that you deserve.

10/10 Excelente

Katie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean! Plus a great taproom across the street!
Se hospedó 1 noche en enero de 2024
Respuesta de Customer service, el 30 ene. 2024
Thank you for your review, Katie! We are thrilled to see your high rating, and to know that you enjoyed the cleanliness and location. It was our pleasure to serve you and we hope to welcome you back again soon.

10/10 Excelente

Lori

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property in a convenient area to where I needed to be
Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service , el 29 ene. 2024
Thank you for choosing us, Lori ! We are thrilled to hear that you enjoyed our nice property, and that our location was convenient to you. It was our pleasure to serve you, and we hope to welcome you back again soon for another wonderful experience.

6/10 Aceptable

Jennifer

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service , el 30 ene. 2024
Thank you for your rating, Jennifer. We are disappointed to see that your time with us did not meet our high standards. If you have any information you can share about aspects of your stay that we can improve, please reach out to us. We hope to have another opportunity to welcome you back in the future, and provide you with the excellent experience that we are known for and that you deserve.

10/10 Excelente

Safaa, Davie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service , el 19 ene. 2024
Thank you for your five out of five rating, Safaa! We are thrilled to know that you enjoyed your stay, and we hope to have another opportunity to welcome you back again in the near future.

10/10 Excelente

nalinrat

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Customer service , el 16 ene. 2024
Thank you for choosing us, Nalinrat! We are delighted to see your 5/5 rating, and to know that you enjoyed your time with us. It was our pleasure to serve you, and we hope to welcome you back again soon for an equally satisfying experience.

8/10 Bueno

Meredith

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Customer service, el 12 ene. 2024
Thank you for choosing us, Meredith. We are glad to see that your overall stay was positive. However, we hope to have another opportunity to welcome you back in the future, and provide you with an even better experience.

10/10 Excelente

Nuresha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Customer service , el 11 ene. 2024
Thank you for choosing us, Nuresha! We are thrilled to know that you enjoyed your time with us, and we hope to have another opportunity to welcome you back in the future for another wonderful experience.

10/10 Excelente

Simira

Viaje en pareja
Le gustó: Servicios
Se hospedó 3 noches en enero de 2024
Respuesta de Customer Service , el 8 ene. 2024
Thank you for your rating, Simira! We are delighted to know that you enjoyed your stay, and we hope to have another opportunity to welcome you back in the future for another great experience.

6/10 Aceptable

Edna, Piantini

Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service , el 31 ene. 2024
Thank you for choosing us, Edna. We are sorry to see that your stay with us did not meet our high standards. If you have any specific feedback about how we can improve, please reach out to us. We hope to have another opportunity to welcome you back in the future, and provide you with the excellent experience that you deserve.

8/10 Bueno

Erika

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
The bar closed way too early Friday and Saturday and there was plenty of people there. Very rude turning lights off and on. Should be open more hours and be nicer
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service , el 31 ene. 2024
Thank you for your review, Erika. We appreciate your feedback and will certainly take it into consideration. We apologize for any inconvenience caused by the bars' closing time and hope that, despite this, the rest of your stay was positive. We look forward to another opportunity to welcome you back in the future for an even better experience.

8/10 Bueno

Elaine

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service , el 8 ene. 2024
Thank you for your rating, Elaine. We are glad to know that your overall stay was positive. However, we hope to learn more about how we can improve further. We hope to have another opportunity to welcome you back in the future, and provide you with a flawless experience that you deserve.

10/10 Excelente

Robert, Decatur

Great
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service , el 1 ene. 2024
Thank you for your high rating, Robert! We are thrilled to know that you enjoyed your stay, and that you would call it great. It was our pleasure to provide the highest level of quality and service, and we hope to have another opportunity to welcome you back.

10/10 Excelente

Kamaldeep

Viaje en pareja
Le gustó: Limpieza y servicios
Se hospedó 7 noches en diciembre de 2023
Respuesta de Customer Service , el 31 dic. 2023
Thank you for your 5 out of 5 review, Kamaldeep. We are thrilled to know that you enjoyed your time with us and we hope to welcome you back again soon for an equally satisfying experience.

10/10 Excelente

Brad

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the Hilton!!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service , el 31 dic. 2023
Thank you for choosing us, Brad! We are thrilled to hear that you enjoyed your stay, and that you love the Hilton brand. It was our pleasure to serve you and we hope to welcome you back again soon for another wonderful experience.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This hotel provided the service that you would expect, and it is perfectly located for both personal and business trips.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Customer Service , el 27 dic. 2023
Thank you for taking the time to share your positive feedback with us. We're delighted to see that you gave us a 10 out of 10 rating and that our hotel provided the service you expected. We're pleased that our location is convenient for both personal and business trips. Your satisfaction is important to us, and we hope to welcome you back for another excellent stay in the future.

10/10 Excelente

Mr. Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
sweet
Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service , el 23 dic. 2023
Thank you for choosing us, Mr. Alex. We’re thrilled to know that you enjoyed your stay. It was our pleasure to serve you, and we hope to welcome you back again soon for another great experience.

6/10 Aceptable

Jennifer

Se hospedó 6 noches en diciembre de 2023
Respuesta de Customer service, el 9 ene. 2024
Thank you for your rating, Jennifer. We are disappointed to see that your stay with us did not meet our high standards. If you have any information you can share about how we can improve our guests’ experience, please reach out to us. We hope to have another opportunity to welcome you back and provide you with the excellent experience that you deserve.

10/10 Excelente

Trisha

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer service , el 19 dic. 2023
Thank you for choosing us, Trisha! We are delighted to see your high rating, and to know that you enjoy your time with us. We hope to welcome back again soon for another great experience.

10/10 Excelente

Chuck

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service , el 12 dic. 2023
Thank you for your 5 out of 5 review, Chuck! We are thrilled that you enjoyed your time with us and we hope to welcome you back again soon for another great experience.

10/10 Excelente

Russ

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfectly convenient. Staff was great. Surrounding area was very clean and safe
Respuesta de Customer Service , el 13 feb. 2024
Thank you for your review, Russ! We are thrilled to hear that our hotel was convenient and that our staff was great. It’s also great to know that the surrounding area was clean and safe. It was our pleasure to serve you, and we hope to welcome you back again soon for another wonderful experience.

10/10 Excelente

Jose

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service , el 25 dic. 2023
Thank you for your five out of five rating, Jose! We are thrilled to know that you enjoyed your time with us, and we hope to welcome you back again soon.

10/10 Excelente

Miroslaw, Fort Myers

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service , el 8 dic. 2023
Thank you for your high rating, Miroslaw. We are delighted that you enjoyed your time with us. It was our pleasure to serve you and we hope to welcome you back again soon.

4/10 Malo

Malina Jean

Le gustó: Limpieza
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service , el 5 dic. 2023
Thank you for taking the time to leave a rating, Malina Jean. We are disappointed that your time with us did not meet our high standards. Please reach out to us if you have more information you would like to share about how we can improve. We hope to have another opportunity to welcome you back and regain your trust in us.

10/10 Excelente

Jay

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer service , el 5 dic. 2023
Thank you for your rating, Jay! We are thrilled to know that you enjoyed your time with us, and we hope to welcome you back again soon.

10/10 Excelente

Imran

Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service , el 16 dic. 2023
Thank you for your 5 out of 5 rating, lmran! We are thrilled to know that you enjoyed your time with us, and we hope to welcome you back again soon for another great experience.

10/10 Excelente

Eric

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service , el 11 dic. 2023
Thank you for choosing us, Eric! We are thrilled to see that you enjoyed your time with us. We hope to have another opportunity to welcome you back in the future, and provide you with an equally satisfying experience.

10/10 Excelente

Cindy

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service , el 9 dic. 2023
Thank you for choosing us, Cindy! We are thrilled to know that you enjoyed your time with us. It was our pleasure to serve you and we hope to welcome you back again soon for another great experience.

10/10 Excelente

Ferol

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Customer Service , el 15 nov. 2023
Thank you for choosing us, Ferol! We are delighted that you enjoyed your stay, and we hope to have another opportunity to welcome you back soon.