Hoteles cerca de Lago The Loe en Helston

“The room was very clean and had been newly refurbished. We were a bit concerned that there were no contact details about what do in an emergency with no-one living on the premises. We only realised this on the last morning so couldn’t mention it to staff. I would normally speak to someone directly rather than on a public forum”

“The property is tired. Some of the staff worked hard. Some were obviously inexperienced. But the big problem was there were not enough capable staff. Long waiting times for food. Ordering systems that failed. Simple things like getting your own coffee at breakfast did not work. Altogether a lack of energy and commitment to getting things right was missing. No obvious management. Fabulous views, great weather. Frustrating hotel. We stayed one night. Could not imagine staying longer. What a lost...

“Staff were lovely but the property needs a lot of TLC. The bathroom is tiny but well equipped. Good location for st Michael's Mount but not much else nearby. Bonus was, they offered breakfast included but we weren't hungry enough for a full English breakfast 😟”

“The hotel was great”

“La ubicación ”

“Very helpful and friendly staff; they went above and beyond. Beautiful garden. Clean and comfortable room and bathroom.”

“3rd time staying here - love the house and position is great to explore the lizard. Damp was really bad this year - walls were wet and mouldy in places and kitchen cupboards very musty - cleaners were great coming out and cleaning up some of the mould. Probably damp build up if it had been shut up for a while. But we always enjoy our stay - beds comfy and loads of room for our family and little dog ”

“Darren at reception was really lovely, the lady who served us breakfast in the morning was very lovely and accommodating. The hotel dog ran up to us barking as we were leaving, which was a bit alarming. The bedroom was simple and clean. Unfortunately the hotel has an awful smell, even in the bedrooms, like damp or mouldy carpets. A bee was in our room, luckily my husband was able to get it out. I appreciate it is an old historic building, but a deep clean and refresh of the carpets might help.”

“Tiny room, death trap staircase. Kitchen closed on Sunday evening, probably just as well; full English breakfast was pitiful.”

“Bathroom old. Shower and toilet in terrible shape”

“The staff were lovely and very helpful. Many special thanks to Will the restaurant manager and to the excellent chef who made me a special and lovely dish in minutes (out of the set menu)”

“All good”

“Lovely location, lovely staff, lovely food and a lovely sea view room! Couldn’t fault a thing! Specifically regarding the staff - just the nicest, helpful people, who made it the perfect stay, thank you!”

“Muy buen hotel para unas vacaciones! Desayuno muy bueno, las instalaciones son excelentes y cerca de la playa”

“Great pub just outside of Penzance - would recommend”

“Me gusto mucho este lugar! Esta increíble, excelente lugar! Su personal muy amable. Recamaras muy acogedoras, definitivamente vuelvo!”