Encuentra Hoteles con alberca en The Vale of Grwyney

“A lovely hotel with beautiful views. Very nice restaurant with very good breakfast & dinner. Staff were very friendly and helpful. Very disappointed to find the pool out of order after our long drive, guess we should have rang ahead. Bedroom ok, bed & bedding good. There was an air on unit set up and plugged in but it was dead, there was a fan that was incredibly loud at night. Also most of the light fixtures didn’t seem to work. Shower was ok. A nice short stay but questionable if it was...

“Such a fantastic location for accessing the beautiful Brecon Beacons. We had a three night stay in an “Executive Suite”. This has plenty of room, a stand-alone shower (though no bath in our particular room) and we didn’t notice any insects. Everything worked (well except the 2nd TV in the living area but we didn’t mind so didn’t report it) even sauna and steam room at the weekend which at other hotels has been an issue. Every member of staff we interacted with was friendly and helpful. Yes, a...

“El hotel por fuera es muy bonito, pero por dentro muy viejo y sucio (bañera sucia con pelos, secador y mandos pegajosos, paredes y techo llenos de papeles para tapar imperfecciones, cortina q nunca con mal olor, ventanas con pestillos rotos) con habitaciones oscuras y muebles antiguos. Sólo estuvimos 5 minutos en la piscina porque no se aguantaba el olor a cloro. El desayuno básico, de panes sólo tenían pan de molde y pregunté si tenían cola cao para mi hijo, y la respuesta fue no. ”

“Upon arrival there was a sign saying the pool, sauna and steam room were going to be out if order for half of my stay, this was not communicated at all and no compensation or adjustment made to the room rate to compensate especially being in mid to high 3 figures. Tried to book a massage onb3 seperate occasions only to be told on Monday the entire afternoon had been blocked off for no reason, one day they had no availability and one day they had someone working who couldnt even offer the full...

“Our stay was truly wonderful from start to finish. The venue itself is absolutely stunning—rich in history and full of character—and the gardens are simply breathtaking. Being able to walk down to the River Usk and wander for miles through the open fields was such a special experience. The rooms were clean, comfortable, and beautifully appointed, making it easy to relax and feel at home. What really set this stay apart, however, was the staff. Every single person we encountered was warm, kind,...

“Room wasn’t cleaned so also no tea/coffee/water replaced. Called reception and replacements promised within 10 minutes - never arrived after an hour so had to re request. No clean cups or spoons. Two power cuts first night with no answer to an Expedia message. Hotel was extremely dated and it is never a 4 star room and the receptionists all lacked basic pleasantries/communication skills. Much prefer Llechwen Hall stays. Golf course looked nice though”