Junior Suite | Premium bedding, desk, soundproofing, free WiFi
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Reviews of La Loggia della Luna

La Loggia della Luna
Santa Croce 1150, Venice, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 103 reviews" "
Rating 8 - Good. 29 out of 103 reviews" "
Rating 6 - Okay. 13 out of 103 reviews" "
Rating 4 - Poor. 1 out of 103 reviews" "
Rating 2 - Terrible. 4 out of 103 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
No privacy, not comfortable
Location and cleaniness was good. However we would not recommed staying here as we felt uncomfortable our entire stay. The walls are paper thin, so there is little to no privacy. Even if you try to be quiet, the doors all squeak. We never saw a staff member, how they do busines is interesting. We were accused of being nosiey coming home one night (before 10pm). Apparently there are residential tenents living downstairs. If they cannot handle guests coming and leaving at different hours, maybe don't have a hotel.
Stayed 4 nights in Dec 2023

8/10 Good

Teesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact it was tucked in away from crowds, but still accessible to all our activities. It was a 20 min walk to major attractions. You have to walk up stairs. It’s a shared kitchen/dining area and the rooms are close together. It wasn’t a problem for me, but my boyfriend didn’t like the closeness. We both didn’t like the bed. It was uncomfortable. We were there 2 nights. Laura was very nice. If you have a quick stay in Venice, I recommend this property.
Stayed 2 nights in May 2023

10/10 Excellent

Alexandra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really liked staying here! Very convenient to the train station. Some delicious restaurants around the corner. We walked down to St Marks square and the Rialto bridge, via signage on buildings. Our sim cards did not provide great data for google maps, so finding the hotel at night was a little tricky. But thankfully they have a beautiful garden out front as a landmark.

8/10 Good

Ruth Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the handy location and it's also not too far from the bus/train station. We loved our room (junior suite), lots of space and everything we needed BUT the kettle in our room didn't work and the toilet seat was virtually hanging off the loo (a broken bracket). I messaged the owners on day 1 about these two items and was told they would try to sort out the issues on Monday. Nothing was ever done about this (we had chosen this room as we wanted a kettle in our room so that was disappointing). However, the room was spacious and the bathroom lovely (except for the squeaky doors). We really enjoyed the shared kitchen area and would probably stay here again.
Stayed 5 nights in Apr 2023

10/10 Excellent

Steven

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved everything. Great place to stay, clean, ideal location. Has stairs that are steep which were fine for us,maybe an issue for others.
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inaccurate location, bad service but clean place
The location stated on Google maps were not accurate and we spent an hour loitering the neighbourhood. When we finally found the location, the bed and breakfast guy refused to let us in even though we have booked the place. This resulted in us having to call the hotel while standing outside the hotel, in the rain. Nevertheless, clean and cosy environment.
Stayed 2 nights in Dec 2022

10/10 Excellent

JOSE MIGUEL

Stayed 1 night in Oct 2022

8/10 Good

Judith

Stayed 2 nights in Oct 2022

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very modern apartment. Great location .
Stayed 2 nights in Sep 2022

8/10 Good

Vitaliy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Heather

Liked: Staff & service, amenities, property conditions & facilities
Great lication, great room.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great, clean, greet by the owner at check in, very polite and kind, explain everything about the kitchen area light breakfast and room, the place is hard to find, Be patient, is worth it.
Stayed 1 night in Mar 2022

8/10 Good

Mr_Noyb, North Hollywood, CA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean property. Plenty of space and in a good location. Shower is small, and television options are minimal.
Stayed 1 night in Mar 2020

2/10 Terrible

Debbie, Boise, ID

Traveled with group, Traveled with family
Disliked: Staff & service
Do not book this property. I called three days before our flight from the USA to Venice to confirm our rooms. The morning we started our flight to Italy the property emailed me that my card did not go through and they were going to cancel the room. Unfortunately I was travelling all day with no access to email. We flew for 14 hours and stood on the front door of this hotel only to be told they cancelled our rooms. We were stranded. Thankfully another hotel took us in. More $. I had booked this 9 months in advance and had credit card fraud months before the trip. I changed my card #. Even though I confirmed this hotel by phone (international call from USA) they still left us stranded after a full day of travelling. Very very disappointed. The other hotel we booked in Venice at the end of the week had contacted us a week before the trip and verified everything. No problems at all with the other hotel.
Stayed 1 night in Sep 2019

2/10 Terrible

kelson

Disliked: Staff & service, property conditions & facilities
Maybe not.
After we walked our luggage from the train station we were met by the proprietor, we were told there was plumbing issues and that we would have to walk 5 mins... no apology, no offer for compansation, no help with bag, 5 mins turned into all the way across the city (had we known we would have taken ferry instead of hauling our large luggage through an over packed city with lots of steps) This is after emailing us the previous dy to find out when we would be there, which would have been the time to tell us we would not be staying in the place we rented. The place that we were put had no shared kitchen, no amenities, and the TINY bathroom didn't drain, very bad experience, with no apology or anything to make it right.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and beautiful. Great location that is close to the train station. We also enjoyed the shared kitchen area and were grateful to store our luggage until our late afternoon train.
Stayed 1 night in Aug 2019

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very close to the train station. When you ring the buzzer, it's hard to hear over the speaker, but the property owner buzzed me in. There is no front desk, and I waited for about 10 minutes until the property owner arrived. The property is very clean and nicely renovated.
Stayed 2 nights in Aug 2019

10/10 Excellent

Stell, AB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, really great air conditioning. Modern and nice staff. We got lucky with our check in process as you needed to book a time to check in as there is no front desk. We were checked in immediately although it seems sometimes you have to wait.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Ok
Tiny room, SHARED kitchen and living area (misleading in their description), and thin walls (little to no privacy)
Stayed 1 night in Jul 2019

8/10 Good

Elle, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is amazing. From the main train station it’s just a quick walk over the first bridge, and a few turns before you’ve arrived. Signs marking the ferrovia make it easy to get back to the station or grand canal. The room itself was clean and comfortable, but rather small (though this is to be expected for Venice and most European cities at that). The main challenge we had was the check-in process. When you arrive at the loggia, there is a sign on the door with 2 phone numbers to contact the hosts and have them come let you in. Luckily, both my boyfriend and I had European SIM cards for the trip so we could call easily. But neither of the numbers worked and we were prompted by a message in Italian saying they were out of service. I tried a few other numbers I had on my confirmation and on their Expedia listing and finally was able to make contact with the host. She is very nice and welcoming, and once on the phone was helpful, but her English is limited. I speak Italian and that was how we communicated most easily, so if you only speak English I would recommend brushing up on a few key phrases before booking. Also note, there is a preference to pay cash on arrival for the room. We didn’t have the amount available and felt more comfortable processing payment through Expedia and our credit card, so we opted for that instead.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Able to walk everywhere. Perfect for our needs. Clean.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean comfortable room, very responsive owners. Would stay here again in the future!
Stayed 1 night in May 2019

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Really good. Friendly staff and perfect cleaning. Only 15 min walking from the airport and 20min bus from Venice santa lucia
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well situated, safe and modern. We enjoyed the stay.
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
TERRIBLE EXPERIENCE OVERALL
TERRIBLE CLIENT SERVICE, literally this agency is only revenue focused and not at all in client experience focus. I asked for some flexibility on the checkin process and the answer was a NO, I asked for the wifi to be checked since it was not working NO ANSWER. Finally checkout time for them is max 10 am, I asked for some flexibility on checkout and they allowed only 30 minutes more. At 10,15 there was already someone knocking on our door hurrying us to leave. Hope they check their processes and specially their concierge and frontdesk area.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, Clean, Good Value. Self Check in and Out. No complaints
Stayed 3 nights in Dec 2018

10/10 Excellent

HuaTing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well renovated old house in Venice. We have the chance to experience to stay in really local house of Venice. The location also very easy to access, walking distance to most of the famous area in Venice. Nice food with cheaper price can be found within this area
Stayed 1 night in Dec 2018

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was very nice but hard to find. Clean and comfortable room. Staff very helpful during check-in but then they leave and you’re on your own. A negative is the 4th floor walkup on narrow stairs. No elevator. Difficult when dragging suitcases up or down.
Stayed 2 nights in Oct 2018

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite location but still a close walk to many of the attractions. They have an electronic door that can be unlocked remotely by the owners when you buzz in. This makes checkin very easy. This also made it easy for us to leave our bags inside after checkout and swing by later to grab them before the train (which is very close). The rooms were updated, clean and comfortable. We had an amazing stay and would go back in a heart beat. Thanks!
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Disappointing
I booked this hotel as the photos looked great. On arrival, during our stay and on check out we didn't have any staff members of the hotel present. We then resulted to WhatsApp messaging and calling the number if we had any requests or issues (e.g. When our shower was leaking - which was quickly fixed the day after we notified them). We found the room and toilet quite tight for space too. Overall we were quite disappointed.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Lovely room, well appointed, with own bathroom and modern plumbing! “Breakfast “ is coffee and cookies... but restaurants nearby. Be prepared to haul your luggage up many stairs!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is deceiving. It is not a hotel but a small apartment set up. It is a 10 minute walk from train station-perfect location. Very clean - I would definitely stay at this location again.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Venice
La Loggia was great for a brief stay in Venice. It’s an easy 10 minute walk from the train station, and it’s clear from the street that it’s the correct door. Mauricio and Laura weren’t there right when we arrived, but left keys and were there shortly after. The room is small but very clean, and the bathroom was fantastic. The shower was great. Would definitely stay again!
Stayed 1 night in Oct 2018

8/10 Good

Debbie, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, only problem was the amount of stairs into the accommodation. Fine with a weekend case but hard work with a large case.
Stayed 1 night in Sep 2018

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, modern room, close to Ferro via.
It is a great place, nice and clean, close to everything even to a ferrovia station. Monica was a great host, we really enjoyed our stay in Venice. Super recommended!
Stayed 1 night in Oct 2018

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location. Affordable. Modern and clean.
Very convinient location close to the train and bus stations. Also walking distance to Venice main attractions. A lot of restaurants, coffee places and shops around. Just google the address and review the streets before go because most of the GPS gets confused in Venice. The lodge is small but cozy. Only 4 rooms. 3 on the 2nd or 3rd floor(not sure how they count there) and the junior suite one floor up. So be prepared for narrow stairs. The rooms are modern, lovely bathrooms, windows, tv, air conditioning and a good bed. Coffee and cookies always available in the pantry area. Communication with the owners was excellent all the time. I really recommend this little paradaise in Venezia.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Mediocre B&B
It took my husband and I a while to find this B&B and when we did, we were pretty much exhausted having lugged our suitcases around in the heat. We then found that we had to carry our suitcases up 2/3 steep narrow staircases to our room. The reception from the owner was not great. Although the room was ensuite and very clean, there was not a great deal of room and therefore wasn't very comfortable. Would recommend that clear instructions are handed out to future guest on how to locate this B&B (not a hotel) and how to access it. Would also suggest pointing out that there is no lift!!
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Juan, Medellin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maurizio is a great host. The hotel has a great location and the room was recently renovated. A great place to stay in Venice.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The woman who checked us in was an absolute pleasure. She was friendly and kind and gave us great tips for seeing Venice.
Stayed 1 night in Aug 2018

8/10 Good

Stacey

Great stay
A bit out of the way of the center of Venice but provided a bit of a quieter stay. Everything was clean and the bed was comfortable. They are very accommodating as well.
Stayed 1 night in Aug 2018

10/10 Excellent

Hannah, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Loggia Della Luna was a wonderful little place. It was perfect for a few days of exploring Venice. A couple minutes from the waterbus, we saw everything! Some great restaurants right nearby as well.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the Villa Rosa was excellent. Would recommend this to everyone and will definitely return
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Tee, Bk all day!

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Although I was slightly disappointed because I though I was renting the entire apartment and not just a room, it was Amazing. Everything was spotless. It was modern and up to date. Very close to the train station.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
OK if you like to share
We had the room up in the rafters and it was cosy. There are a few steep stairs from the street enterance door to the room. The kitchen is shared with the other guests staying in the other rooms. The kitchen and all of the items in there were filthy, so not sure from other guests not cleaning up properly or if they are not checked from the cleaning staff. Our shower door was broken and couldn't close all the way so we always ended up with a bathroom floor covered in water
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room close to the grand canal.
A lovely base for a short city break. . Handy kitchenette area with fridge was a bonus for keeping drinks chilled. Only slight issue was a dripping air con unit which we had to switch off which left the room rather stuffy and the drip a bit annoying at night .
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected upgrade
Our flight from Madrid to Venice was delayed (strike in France) and we’d prepaid for two nights at La Loggia Della Luna. The owners felt badly for our troubles so when we arrived finally they informed us we’d been upgraded to their “Charming Palace” apartment nearly the Rialto Bridge. It’s a two story apartment (5th floor, walk-up) and is very nice with full kitchen, dining room, sitting room and bedroom. Very tastefully decorated, on a quiet little “campo”. Owner Maurizio was very kind, let us in right away, and allowed us to store our luggage after checking out the next day until we were ready to go on to our next stop. This upgraded accommodation for one night was easily worth the two nights we’d paid for and La Loggia Della Luna. Have no clue was La Loggia is like.
Stayed 2 nights in May 2018

8/10 Good

Lee, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Venice
Once I found the hotel it was great. Wasn't aware that I had to climb quite so many stairs! Owner was lovely getting someone to find me when I got lost and I am eternally grateful that they also got rid of the porter who was hassling me. Very clean and comfortable room. Thanks.
Stayed 2 nights in Apr 2018