Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I was overwhelmingly disappointed with my experience here. I'm very surprised at the prior reviews for this unit - I think they may have been manufactured reviews. The only things great about the unit is the view and location. The unit looks nothing like it's advertised. Overall it looks very dingy. It needs a major repaint, and an update to furniture. The beds in the downstairs room are low quality cots with cheap mattresses on top. The A/C in the room makes a ton of noise, so good luck sleeping. And there is no blackout curtains, so light fills the room in the morning.We had a major insect problem. I've been to Maui plenty of times - while I understand tropical places may have insects, this was unacceptable. We were seeing 40-50 a day in the unit. There are holes in the netting of the screen door and windows, and the base boards need major caulking. We saw many insects come in and out of the wholes in flooring.I booked the place for a week, and all they provided was one small set of shampoo, soap, etc. Had to go buy my own after one day.When we first arrived, the unit wasn't in great condition. They told me it's because I bypassed inspection to receive an early check in, but I doubt some of the issues would have been caught otherwise. The balcony had dirt all over it, the bathroom tub and sink backed up so you showered in your own filth, and there were plenty of used, dirty kitchen utensils in the drawers. While they did clean the patio and fix the tub issue within one day, it makes you wonder how good the overall cleaning practices are.I have over 50 pictures of everything I mentioned above, and am happy to share them. I will also follow up to make sure this displays on the public review board so that other folks don't have to go through what my family did. If this doesn't show up, I will be sure to take further action to protect any future tenant from being misled like I was.