4/10 Malo
Savannah
Viaje en pareja
20 feb. 2026
Le gustó: Limpieza
No le gustó: Servicios
We arrived at night, and the parking area and entrance to the room was dimly lit. I wouldn’t feel comfortable traveling alone to this destination. While in our room, we ran out of toilet paper. I texted and called the number in the app to get some more. It took an hour and a half for a response. The response came from the owner in California - not someone local at the hotel. We never received any toilet paper from the staff. After reaching back out to the owner, he said his staff was asleep. It was 8:45 am at this point. He did call me to say it was a learning experience but then continued to go on telling me using a roll of toilet paper during a night with two people was ridiculous. I explained that the hotel didn’t supply tissues and so we had used toilet paper for that. He gave a half-hearted and dismissive apology and made no offer to rectify. While the room was nice, the lack of response to a simple need is unacceptable.
Savannah
Se hospedó 1 noche en febrero de 2026